Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
Brief Description
Drive Kenya Airways’ Customer Experience Strategy and initiatives toimprove Customer relations, service delivery and customer loyalty to achieve highlevels of Customer satisfaction at key stages of the customer journey. Head of Customer Experience and will be accountable for and lead on shapingthe end-to-end experience of Kenya Airways customers and in collaboration withvarious teams and take responsibility for planning, developing, and managing aportfolio of initiatives that contribute to the overall Customer experience. The role will offer leadership and directionto the entire Customer Excellence, Customer relations and Loyalty teams.
Detailed Description
Job Requirements
Build your CV for free. Download in different templates.
Join our happy subscribers