Head of Digital Solutions at Save the Children

Role Purpose:

The Head of Digital Solutions sits within the Digital Programming team at Save the Children International, which is responsible for leading the digital transformation of our work with children. This forms a central pillar of our strategy to deliver a greater impact to far more children in the 120 countries in which we work. The Digital Programming team is putting in place the processes, platforms, tools and resources that enable Save the Children staff to design, deliver and scale safe, high quality digital programmes.

The Head of Digital Solutions is responsible for identifying 3rd party solutions to specific strategic challenges and ensuring that we partner effectively to bring these to scale. An example might be introducing a clinical decision support tool for frontline healthcare workers. With responsibility for defining our roadmap and ensuring the successful introduction, adoption and usage of these solutions, this role will play a central, highly visible role in achieving our ambitious goals for 2030.

To be successful, the Head of Digital Solutions will welcome the challenge of driving a digital transformation in an environment with lots of ambiguity and insufficient data. They will pick up and manage projects from day one and should be open to rolling up their sleeves and getting stuck into the nuts and bolts of the organisation and our local contexts. That makes this position a suitable next step for someone who can bring their experience of implementing digital solutions in a development or humanitarian context to an organisation where they will be able to deliver lasting impact at scale and make a positive difference to the lives of millions of children.

EXPERIENCE AND SKILLS

Essential

• Extensive product leadership experience across the full product lifecycle
• Experience of implementing digital solutions in a range of humanitarian and/or development settings
• Highly developed organisational awareness and ability to understand any sensitivities within a complex multi-stakeholder structure; and think creatively and strategically to overcome obstacles to cooperation and progress
• Strong communication skills (fluent written & oral English), including the ability to communicate with different types of audiences with different levels of understanding of the subject matter
• A proven ability to apply excellent analytical and problem solving skills, and to work collaboratively to deliver effective solutions to project related issues. This will include taking on hands-on analysis activities to support the wider team as required
• Good project management skills with experience of working across the project lifecycle using a structured methodology 
• Strong team leadership abilities to motivate, support and guide team members and ensure they are clear on their responsibilities and are held to account for their delivery
• Experience and capability in change management
• Experience of identifying and delivering process improvements, which make a real impact - you are always looking for ways to make things more efficient and streamlined
• Willingness and ability to travel

Desirable

• Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic