Head Of Ecosystems at NCBA Group

Job Purpose Statement

• The Head of Ecosystem Development is a senior position within LOOP DFS that is responsible for ensuring that market opportunities are matched with LOOP DFS strategy and strategic directions. The Head of Ecosystem Development will source opportunities in the market with the assigned ecosystem that will allow LOOP DFS to deploy its Embedded Financial structure strategy or Market place strategy depending on the business model. H/She will be responsible for managing and expanding our network of partners, producers, processors, financial institutions, and other relevant stakeholders to ensure the success and growth of our platform.
• The role holder is responsible for the commercial design, implementation, monetization and overall ownership of the commercial strategy of the assigned Ecosystem. They will use platform design strategies and business modelling techniques to unpack ecosystems identify investment grade opportunities, develop businesses cases, seek approval and buy in for the business cases, and rally cross functional teams to deliver on the vision of the ecosystem, which should lead to the deployment of Embedded financial infrastructure within a partner's ecosystem or the development of marketplaces that will bring consumers, producers in a value exchange arrangement.
• The role holder will be responsible for customer acquisition and growth management, revenue generation, positive gross margins and positive operating profits within their assigned ecosystem.
• The role holder will ensure there is adherence with all internal procedures and regulatory requirements in the day-to-day management of the ecosystem.
• Actively coach all assigned team members and other key stakeholders in aid of their achievement of performance and career progression.

Key Accountabilities (Duties and Responsibilities)

Strategy & Financial (30%)

• Revenue growth: The primary financial objective for the the Head of Ecosystem Development is to drive revenue growth for the Ecosystem. This involves developing a comprehensive commercial strategy that targets new markets, identifies new customer segments, and drives sales and marketing initiatives to meet revenue targets.

Internal Business Processes (30%)

• Sales and marketing process optimization: The Head of Ecosystem Development must focus on optimizing the company's sales and marketing processes to ensure that the company is able to effectively target and acquire new customers. This involves streamlining processes, identifying and removing bottlenecks, and continuously improving the effectiveness of the company's sales and marketing efforts.
• Risk management: The Head of Ecosystem Development must focus on managing risk to ensure that the company is able to identify and mitigate potential risks and avoid negative impacts on its customers and the broader business. This involves developing and implementing risk management policies and procedures, monitoring compliance with regulatory requirements, and identifying and mitigating potential risks.

Customer (20%)

• Customer acquisition: One of the primary customer objectives for The Head of Ecosystem to drive customer acquisition. This involves identifying and pursuing new customer segments, developing effective sales and marketing strategies to reach these customers, and ensuring that the company is meeting their needs and delivering value.

Learning & Growth (20%)

• Continuous learning: The Head of Ecosystem must prioritize continuous learning and development for themselves and their team. This involves staying up to date with the latest industry trends, attending conferences and events, and seeking out new knowledge and best practices to inform the company's commercial strategy.

Job Specifications

Academic:

• A Bachelor’s degree in a Business-related field.
• MBA or a Master’s degree in a business field is desirable.

Work Experience:

• At least ten years' work experience, five of which should have been in management position in a Technology or Fintech. Should have participated in strategy development and implementation, and having led large successful business development projects and/or initiatives. Experience in Ecosystem in a Financial Institution will be an added advantage