Head of HR Services at KPMG

Reporting to the CHRO, the role holder will effectively and efficiently run all HR operational activities – HR administration, operations and transactions management, maintenance of people records, employee welfare, employee relations, and wellness programs from a total reward perspective.

The role holder will also be vast in the use of leading practice technology solutions to support delivery of transactional aspects of HR services, be able to effectively leverage analytics and be comfortable with data.

S/he will be responsible for administration of employee welfare and wellness programs and associated funds, as well as certain aspects of front desk management.

Other key accountabilities for the Head of HR Services will be to:

• Continuously identify business challenges stemming out of own area and champion the use of data to influence changes to operations, process or policy for the HR function.
• Ensure an adequate mechanism exists for the collection, processing and analysis of people data in line with applicable legal requirements around records retention, privacy, confidentiality, access, etc.
• Participate in the promotion of data governance and stewardship within the HR function in order to improve strategic and operational performance and insight.
• Manage, administer, conduct periodic reviews and upgrades (where required) of the Human Resource Information System (HRIS)

The ideal candidate will have a Bachelor’s degree in the humanities, social sciences, or human resource management or any other related field and be a full member of a relevant local, regional or global professional body.

They should also have 8 to 12 years’ experience ¡n strategic human resource management ¡n dynamic and complex organizational environment; with at least 3 years in a similar role in terms of scale and complexity.