Head of Learning and Development at Virtual Pay

• We are seeking a highly motivated and detail-oriented individual to join our People and Culture team as a Head of Learning and Development. As a key contributor, you will play a pivotal role in fostering a culture of continuous learning and professional development within our organization.

Key Responsibilities:
Learning Management System (LMS):

• Oversee the implementation and maintenance of the learning management system (LMS).
• Administer the LMS, including user management, content upload, and system maintenance.
• Provide technical support and training to users on LMS functionality.

Onboarding:

• Facilitate the onboarding process for new hires, ensuring a smooth and positive experience.
• Collaborate with various departments to create and update onboarding materials, including welcome kits, training manuals, and resources.
• Conduct onboarding sessions and provide ongoing support to new employees.

Knowledge Management System (KMS):

• Oversee the implementation and maintenance of the knowledge management system.
• Collaborate with subject matter experts to capture and organize relevant content.
• Ensure accessibility and usability of information within the KMS.
• Promote a culture of knowledge sharing across the organization and encourage collaboration and information exchange.
• Integrate knowledge sharing into broader learning and development initiatives and align training programs with the organization's knowledge management goals.

Training Needs Analysis:

• Conduct regular assessments to identify organizational training needs.
• Work with department heads to understand specific team training requirements.
• Analyze data and feedback to improve and tailor training programs.

Training Administration:

• Develop and maintain a comprehensive training calendar, ensuring alignment with organizational goals.
• Coordinate the development, scheduling, and logistics of various training programs.
• Track and manage training attendance, ensuring accurate record-keeping.
• Assist in the development and maintenance of training databases and records.

Development and Delivery of Training:

• Design and develop training programs based on identified organizational needs.
• Deliver engaging and interactive training sessions to employees at all levels.
• Gather feedback and continuously improve training content and delivery methods.

Requirements

• Bachelor's degree in Human Resources, Organizational Development, or a related field.
• 3-5 years proven experience in learning and development roles.
• Familiarity with Learning Management Systems (LMS) and Knowledge Management Systems (KMS).
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to adapt to a fast-paced environment and manage multiple priorities effectively.