Head of Production at Human Capital Outsourcing Limited

Responsibilities:

• Develop and execute strategies to grow the loan book in line with business targets.   
• Lead business development initiatives to acquire new customers and markets.   
• Drive market penetration and expand geographic coverage across assigned regions.   
• Manage and coach sales, credit, and field teams to improve productivity.   
• Set and monitor KPIs for customer acquisition, disbursements, and portfolio growth.   
• Ensure alignment between sales growth and credit risk management policies.   
• Analyze market trends, customer needs, and competitor activity.   
• Strengthen partnerships and referral channels to support portfolio growth.   
• Oversee rollout of new products, pricing strategies, and promotions.   
• Monitor portfolio performance to ensure growth is sustainable and profitable.   
• Prepare and present regular growth, production, and performance reports.   
• Collaborate with Collections and Credit teams to balance growth and risk.

Requirements:

• Bachelor’s degree in Business, Finance, Marketing, Economics, or a related field.   
• Minimum of 5–7 years’ experience in business development, sales, or portfolio growth within microfinance.   
• Proven track record in loan book growth and market expansion.   
• Strong understanding of micro-credit products and weekly repayment models.   
• Excellent leadership, sales management, and strategic planning skills.   
• Strong analytical, negotiation, and decision-making abilities.   
• Ability to balance aggressive growth with portfolio quality and risk control.   
• Results-driven mindset with strong stakeholder management skills.