Current Openings at Human Capital Outsourcing Limited

Responsibilities:

• Collect, analyze, and interpret business data to monitor performance against targets and KPIs.   
• Develop and maintain performance dashboards and reports for management and key stakeholders.   
• Identify trends, risks, and opportunities for process improvement and operational efficiency.   
• Collaborate with various departments to understand business needs and provide data-driven recommendations.   
• Support strategic planning and decision-making by providing insights into market trends, sales performance, and operational metrics.   
• Conduct ad hoc analysis to address specific business questions or challenges.   
• Ensure data accuracy, integrity, and compliance with company policies.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Economics, Statistics, or a related field.   
• 3+ years of experience in business analysis, performance management, or related roles.   
• Strong analytical and problem-solving skills with proficiency in Excel, Power BI, or other analytics tools.   
• Knowledge of business processes, KPIs, and performance measurement frameworks.   
• Excellent communication and presentation skills, with the ability to simplify complex data for stakeholders.   
• Attention to detail, accuracy, and strong organizational skills.   
• Experience in consulting, supply chain, or related sectors is an added advantage.

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Responsibilities:

• Develop and implement collections strategies aligned to weekly repayment models.   
• Lead, manage, and coach internal debt collection teams and external agencies.   
• Monitor and control portfolio at risk (PAR), delinquency ratios, and recovery performance.   
• Ensure daily, weekly, and monthly collections targets are achieved.   
• Oversee early, mid, and late-stage delinquency management processes.   
• Review and approve repayment plans, restructures, and write-off recommendations.   
• Ensure compliance with credit policies, internal controls, and regulatory requirements.   
• Manage repossession and asset recovery processes where applicable.   
• Handle escalated customer cases, disputes, and sensitive recovery matters.   
• Analyze collection trends and data to improve recovery strategies.   
• Prepare and present regular collections performance reports to senior management.   
• Collaborate with credit, sales, and operations teams to improve loan quality.

Requirements:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.   
• Minimum of 5–7 years’ experience in credit management or debt collections within microfinance.   
• Strong understanding of revolving credit and weekly repayment models.   
• Proven track record in reducing PAR and improving recovery rates.   
• Strong leadership, negotiation, and people management skills.   
• Knowledge of debt recovery processes, credit policy enforcement, and regulatory compliance.   
• Excellent analytical, reporting, and decision-making abilities.   
• High integrity, resilience, and customer-focused approach

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Responsibilities:

• Achieve assigned monthly and quarterly sales targets.   
• Develop and maintain strong relationships with customers and distributors.   
• Conduct regular customer visits, product presentations, and negotiations.   
• Identify new business opportunities and expand market coverage.   
• Maintain accurate sales records and pipelines in the CRM system.   
• Prepare sales quotations, orders, and basic contracts.   
• Coordinate order fulfillment and delivery with the operations team.   
• Collect market intelligence on competitors and pricing trends.   
• Handle customer complaints and ensure timely resolution.   
• Submit weekly and monthly sales activity and performance reports.

Requirements:

• Minimum of a high school certificate; diploma or degree is an added advantage.   
• 1–3 years’ experience in sales, preferably in distribution or FMCG.   
• Strong communication, negotiation, and customer service skills.   
• Self-driven with the ability to work independently.   
• Basic knowledge of sales processes and CRM systems.   
• Valid driving license and willingness to travel within assigned territories.

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Responsibilities:

• Manage daily warehouse operations including receiving, storage, and dispatch.   
• Supervise, train, and manage depot and warehouse staff.   
• Ensure accurate inventory control, stock counts, and reporting.   
• Coordinate order fulfillment and delivery schedules with sales teams.   
• Enforce safety, quality, and operational compliance standards.   
• Optimize warehouse layout and processes to improve efficiency.   
• Manage transporters, logistics partners, and delivery timelines.   
• Monitor depot KPIs including order accuracy and turnaround times.   
• Prepare depot budgets, cost controls, and operational reports.   
• Resolve delivery, stock, and customer service issues promptly.

Requirements:

• Bachelor’s degree or Diploma in Supply Chain, Logistics, Business, or related field.   
• 3–5 years’ experience in warehouse or distribution management.   
• Strong leadership, organizational, and problem-solving skills.   
• Knowledge of inventory systems, WMS, and logistics processes.   
• Understanding of safety standards and warehouse operations.   
• Proficiency in Microsoft Office and warehouse management software.

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Responsibilities:

• Supervise, coach, and mentor a team of sales representatives to meet targets.   
• Develop and implement territory sales plans and strategies.   
• Conduct regular field visits and joint customer calls with sales reps.   
• Track team performance using KPIs, sales reports, and pipelines.   
• Recruit, onboard, and train new sales representatives.   
• Manage key accounts and handle escalated customer issues.   
• Coordinate sales promotions and product launches with marketing teams.   
• Ensure compliance with pricing, credit, and company policies.   
• Analyze market trends, competition, and customer feedback.   
• Prepare and submit weekly and monthly sales performance reports.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.   
• 3–5 years’ sales experience with at least 2 years in a supervisory role.   
• Proven ability to achieve and exceed sales targets.   
• Strong leadership, coaching, and people-management skills.   
• Excellent communication, negotiation, and reporting abilities.   
• Proficiency in CRM systems and Microsoft Office.   
• Valid driving license and willingness to travel extensively.

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Responsibilities:

• Develop creative furniture design concepts aligned with market trends and brand standards.   
• Create detailed 2D drawings and 3D models using CAD and design software.   
• Prepare technical specifications, measurements, and material lists for production.   
• Collaborate with carpenters, joiners, upholsterers, and finishers to ensure design feasibility.   
• Select appropriate materials, finishes, fabrics, and hardware for furniture products.   
• Oversee prototype and sample development to ensure design accuracy.   
• Modify designs based on feedback from clients, management, and production teams.   
• Ensure designs meet cost, quality, ergonomic, and manufacturing requirements.   
• Maintain an updated portfolio of design concepts and completed products.   
• Research new materials, design trends, and furniture manufacturing techniques.

Requirements:

• Bachelor’s degree in Furniture Design, Industrial Design, Interior Design, or a related field (or equivalent experience).   
• Strong portfolio demonstrating furniture design expertise and creativity.   
• Proficiency in CAD and 3D modeling software including AutoCAD, SketchUp, SolidWorks, and Rhino.   
• Sound understanding of woodworking, upholstery, and furniture manufacturing processes.   
• Knowledge of materials including wood, metal, fabrics, and composite materials.   
• Creative thinking with a strong aesthetic judgment.   
• Excellent technical drawing and spatial design skills.   
• Ability to translate design ideas into practical, production-ready solutions.   
• Strong attention to detail and commitment to quality.   
• Good communication, collaboration, and teamwork abilities.   
• Strong problem-solving skills and adaptability to feedback.   

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Responsibilities:

• Supervise daily F&B operations across restaurants, bars, banquets, and lounges.   
• Lead, schedule, and motivate service staff to deliver exceptional guest experiences.   
• Ensure service standards, SOPs, and luxury brand guidelines are consistently followed.   
• Monitor food and beverage quality, presentation, and service flow.   
• Handle guest feedback, complaints, and special requests professionally and promptly.   
• Support training, coaching, and performance management of F&B staff.   
• Coordinate with kitchen and bar teams to ensure seamless service delivery.   
• Oversee cash handling, POS procedures, and shift closures.   
• Monitor inventory usage, minimize wastage, and report variances.   
• Ensure compliance with health, safety, hygiene, and alcohol service regulations.   
• Assist in planning and executing events, banquets, and special functions.   
• Prepare shift, daily, and monthly operational reports as required.

Requirements:

• Diploma or Degree in Hospitality Management, Food & Beverage Management, or a related field.   
• Minimum of 3–5 years’ experience in F&B operations, preferably within a luxury or 5-star hotel.   
• Strong understanding of fine dining service standards, wine service, and guest etiquette.   
• Proven leadership and team supervision experience.   
• Excellent customer service, communication, and interpersonal skills.   
• Ability to work flexible shifts, including evenings, weekends, and holidays.   
• Strong problem-solving skills and attention to detail.   
• Knowledge of POS systems, inventory controls, and SOP compliance.   
• High level of professionalism, grooming, and service excellence orientation.   
• Shift-based role, including weekends, holidays, and peak service hours.   
• Fast-paced luxury hospitality environment requiring high service standards.

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Responsibilities:

• Develop and execute strategies to grow the loan book in line with business targets.   
• Lead business development initiatives to acquire new customers and markets.   
• Drive market penetration and expand geographic coverage across assigned regions.   
• Manage and coach sales, credit, and field teams to improve productivity.   
• Set and monitor KPIs for customer acquisition, disbursements, and portfolio growth.   
• Ensure alignment between sales growth and credit risk management policies.   
• Analyze market trends, customer needs, and competitor activity.   
• Strengthen partnerships and referral channels to support portfolio growth.   
• Oversee rollout of new products, pricing strategies, and promotions.   
• Monitor portfolio performance to ensure growth is sustainable and profitable.   
• Prepare and present regular growth, production, and performance reports.   
• Collaborate with Collections and Credit teams to balance growth and risk.

Requirements:

• Bachelor’s degree in Business, Finance, Marketing, Economics, or a related field.   
• Minimum of 5–7 years’ experience in business development, sales, or portfolio growth within microfinance.   
• Proven track record in loan book growth and market expansion.   
• Strong understanding of micro-credit products and weekly repayment models.   
• Excellent leadership, sales management, and strategic planning skills.   
• Strong analytical, negotiation, and decision-making abilities.   
• Ability to balance aggressive growth with portfolio quality and risk control.   
• Results-driven mindset with strong stakeholder management skills.