Health Club Manager at Nairobi Safari Club

Role Purpose:

• We are seeking a dynamic and experienced Health Club Manager to oversee the daily operations of our state-of-the-art fitness centre.

ROLES AND RESPONSIBILITIES (include but are not limited to):

• Operational Management: Oversee daily operations, including member services, staff coordination and resource management.
• Customer Service: Ensure exceptional service for members and guests, handling feedback and continuously improving service standards.
• Team Leadership: Supervise, train and motivate staff to ensure high performance and a positive work environment.
• Sales & Retention: Drive membership sales, retention and revenue growth through promotions and member engagement.
• Facility Maintenance: Ensure all areas (gym, pool, sauna, etc.) are clean, safe and meet required standards.
• Financial Management: Assist in budgeting and ensure the club operates within financial targets.
• Health & Safety Compliance: Enforce health and safety regulations to ensure a safe environment for all members and staff.

JOB SPECIFICATIONS

• Experience: Minimum of 3 years' experience in a health club within a 4- or 5-star hotel, preferably with an international brand.
• Education: Diploma in Fitness Science or Gym Instruction and Health Nutrition.
• Skills: Leadership, excellent communication and organizational skills, First Aid, CPR and Pool Lifeguard qualifications. Proficiency in managing reports and membership data is required, along with integrity and attention to detail.
• Personal Attributes: Physically fit, friendly, professional and capable of working flexible hours, including weekends.