Hostess at Gap Recruitment Services Limited

Key Roles and Responsibilities

• Welcome guests to the restaurant
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide guests with menus 
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children & elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed

Required Qualifications

• Certificate/Diploma in Food & beverage/Hospitality/Customer Service or Related field.
• Experience in food and beverage preparation or customer service preferred.
• Hospitality experience of at least 1 year in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• Interest in food and drinks.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.