Vacancies at Gap Recruitment Services Limited

Key Roles & Responsibilities

• Supervise real estate sales consultants and representatives, perform administrative duties and stay informed about the latest changes in the real estate industry.
• Offer advice and motivate their agents to close sales.
• Develop effective training programs that teach agents how to acquire customers, negotiate deals, and secure financing and complete paperwork for the sale.
• Set weekly, monthly and yearly monetary goals for the agents to achieve and conduct sales meetings.
• Perform human resources duties, such as conducting interviews, hiring new staff and transferring or dismissing staff.
• Prepare employee payroll, budget and inventory reports.
• Perform administrative duties and issue supplies or equipment when needed.
• Assist the organization gain a better market share by identifying, recommending and implementing improved selling strategies
• Continually look to identify further business opportunities through effective liaising with other related businesses and colleagues
• Plan, design and conduct appropriate selling strategies for individual properties within budgetary limits
• Participate in key result area and key performance indicator review processes to establish areas for improvement.
• Maintain a high professional and ethical profile in accordance with industry and company standards
• Endeavour to maintain an understanding of both local and national real estate markets
• Perform duties to a high professional and ethical standard
• Maintaining a clear database that displays all lead contacts and status of prospects and clients, showing the conversion rate of all leads in a particular month.
• Remaining current on industry trends, market activities, and competitors.
• Devise and implement strategic plans to meet customers demands
• Being the custodian of all numbers and ensuring the financial targets are met on a monthly basis.
• Being in charge of the sale process all the way from initiation to closing, preparation of offer letters, hand over to operations and after sale services with the client to ensure referrals.
• Formulate competitive pricing strategies.
• Keeping good record of property owners information and keeping contact with them for purposes of tabling offers and advice sellers on how to make homes more appealing to potential buyers.
• Arrange for title searches to determine whether clients have clear property titles.
• Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs cooperation with property management department.
• Liaising with the Marketing & Brand team
• Manage sales administration process including cooperation with the legal department
• Manage sales collection process including cooperation with the finance department.

Key Performance Measures

• Target of 3 sales per individual monthly
• Clear and updated database
• Proper record keeping of client purchases, seller files etc
• Evidence of relationship management via repeat clients
• Weekly sales meeting
• Training
• Timely and relevant reporting weekly

Required Skills

• Flair in Sales
• Great interpersonal skills
• Enjoys meeting new people/outgoing
• Confident
• High integrity
• Whatever it takes attitude
• Leadership skills
• Motivational team leader
• Achievement driven
• Negotiation/Deal closing skills
• Professionalism & Respect
• Business Acumen
• Excellent communication skills
• Self-disciplined

Required Qualifications

• Degree in Sales and/or Marketing or any relevant field, MBA an added advantage
• Proven track record in similar role in real Estate.
• At least 5 years’ experience in the real estate sales industry.
• Minimum 3 years managing teams
• Good knowledge of IT systems and CRM
• Experience managing budgets/prioritizing

Email your cv to vacancies@gaprecruitment.co.ke Deadline: 13th September 2022.

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Key Roles and Responsibilities

• Welcome guests to the restaurant
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide guests with menus 
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children & elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed

Required Qualifications

• Certificate/Diploma in Food & beverage/Hospitality/Customer Service or Related field.
• Experience in food and beverage preparation or customer service preferred.
• Hospitality experience of at least 1 year in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• Interest in food and drinks.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.

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JOB PURPOSE:

We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

ROLES & RESPONSIBILITIES.

• greet all customer and present beverage menu
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Adhering to all food safety regulations and quality controls.
• discuss beverage items, make suggestions and answer any inquiries
• describe current promotions and new products
• take customer orders accurately
• operate coffee making equipment
• prepare and present beverages according to established recipe and presentation standards.
• serve prepared food items such as muffins, pastries, bagels, sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee.
• prepare and pack coffee bean purchases for customers
• collect and process payments from the customer including cash, credit and debit cards
• comply with health, safety and hygiene guidelines and regulations
• stock inventory according to storage requirements
• complete opening and closing duties for each shift

REQUIRED SKILLS & QUALIFICATION.

• Certificate/Diploma in Food & beverage/Hospitality or Related field.
• Experience in food and beverage preparation or customer service preferred.

COMPETENCE & INTERPERSONAL SKILLS.

• Training and willingness to continue learning about food and beverage preparation.
• High level of attention-to-detail and Communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

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Roles & Responsibilities

• Manage overall restaurant operations.
• Ensure compliance of sanitation, hygiene and safety regulations and report any potential safety hazards.
• Resolving customers’ complaints in a professional manner
• Ensure that all facility standards and steps of service are met through all guests’ interactions
• Organize workflow and ensure that employees understand their duties or delegated tasks.
• Trains new staff and facilitates refresher training for existing staff.
• Conduct performance evaluations whilst encouraging improvement where necessary.
• Monitor employee productivity and provide constructive feedback and coaching.
• Provide leadership and direction for all restaurant staff to ensure the highest level of customer service.
• Organize and conduct work schedules and departmental meetings communicating pertinent information to the staff, such as customer requests and menu changes.
• Improve on day-to-day operational performance that help in achieving organizational goals and targets.
• Stock (inventory) management.
• Any other duty as may be assigned by management from time to time.

Required Qualifications

• Diploma or Degree in Hospitality management or hotel management.
• Hospitality experience of at least 2 years in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• Interest in food and drinks.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.
• Thorough knowledge of food and beverage operations and products, basic drink service and supervisory knowledge.
• Ability to understand complex situations and provide relevant and timely resolutions.

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Key Roles & Responsibilities

• Serve food and drinks order.
• Provide excellent customer service to guests.
• Welcoming guests and escorting them to their tables.
• Present the menu to the guests and provide detailed information especially on ingredients, or potential food allergies.
• Offer menu recommendations upon request from the guest(s).
• Inform guests on special offers.
• Up-sell additional products.
• Take accurate food and drinks order using the captain order and POS ordering software.
• Prepare mis-en-place before the start of the shift by Arranging the waiter/waitress work station, including serviettes, cutlery, salt and pepper shakers, tabasco, ketchup bottles, tooth pick holders etc.
• Arrange table settings and maintain a tidy and clean dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
• Meet with other restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
• Ensure that opening and closing duties are done in a timely manner.
• Report to work as per the allocated shift.
• Any other duties assigned from time to time.

Required Skills & Qualifications

• Certificate in food and beverage sales and service.
• Hospitality experience of at least 1 year in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• Interest in food and drinks.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.

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Roles & Responsibilities

• Ensure the kitchen is clean, well maintained and organized at all times.
• Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.
• Adhere to all food safety and sanitation guidelines.
• Assist the Cooks and other staff members when necessary.
• Collects and dispose trash from all areas of the operation following established procedures and Adhere to recycling guidelines.
• Carry out general cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and ensuring placement in the correct areas.
• Cleans and sanitizes pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
• If any breakages or chipped items found, then remove them from circulation and update the breakage and inventory register.

Required Qualifications

• Diploma in food and Beverage sales and service or High school certificate.
• Hospitality experience of at least 6 months in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• Interest in food and beverage service.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.

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Roles & Responsibilities

• Mis-en-plus preparation
• Following and maintaining the standard operating procedures food recipes as provided.
• Ensure the food delivered to the guest has great presentation by dressing dishes before they are served.
• Maintenance of high hygiene standards as per the provided guidelines.
• Management of all kitchen stock items, ensure correct labelling and use of FIFO.
• Check quality of ingredients used to prepare meals.
• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Any other duty assigned by management from time to time.

Required Qualifications

• Certificate in food and beverage sales and service.
• Hospitality experience of at least 6 months in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• Interest in food.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.

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Roles & Responsibilities

• Identity potential customers on specific routes allocated to sales persons.
• Will be going with the truck and driver to increase sales
• Manage customers’ orders and communicate daily with senior sales manager on daily sales projections and loading for next day delivery.
• Maintain records for sales, collection on payments, pending payments, and management of crates to their respective clients
• Must achieve a target sales volume of 320 crates per truck per day for allocated routes to them
• Receive communication and orders from customers/schools/depots
• Report directly to senior sales manager and director
• Establish, develop and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Fully responsible for the finished product from loading up to offloading to the customer site.
• Should be responsible for any returns/handling defects from the customers

Key Skills & Qualifications

• A Degree or Diploma in marketing, sales, or a related field.
• At least 3-5 years of experience in a similar position
• MUST have held a sales position in Kisumu and western region.
• Should be able to write clearly and communicate properly
• Should be able to prepare and submit timely reports, well written