Virtual Housekeeping Manager at HotelOnline

Key Responsibilities

• Manage and oversee the day-to-day operations of an international housekeeping team
• Develop and implement standard operating procedures for housekeeping services
• Coordinate and support a high-performance team of housekeepers
• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards
• Monitor and track inventory levels of housekeeping supplies and equipment
• Train and motivate team members to provide excellent customer service
• Handle guest complaints and resolve issues in a timely and efficient manner
• Create and maintain a positive and professional work environment

Qualifications

• 5+ years of experience in a housekeeping management role
• 3+ years of experience in customer service, front desk operations or a relevant client-facing role.
• 2+ years experience in procurement and supplier management
• Excellent organizational and leadership skills
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office and other relevant software

If you are a detail-oriented and highly motivated individual with a passion for housekeeping and customer service, we encourage you to apply for this exciting opportunity as a Virtual Housekeeping Manager.

Requirements

• 5+ years of experience in a housekeeping management role
• 3+ years of experience in customer service, front desk operations or a relevant client-facing role.
• 2+ years experience in procurement and supplier management
• Excellent organizational and leadership skills
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office and other relevant software