House Keeping Supervisor at Technical University of Mombasa

Vacancy No: TUMEL/HK/SUP/006/13/2021

Reporting to the Hotel and Conference Manager, the House Keeping Supervisor job is to oversee, coordinate and direct all house-keeping services within the facility.

Duties and Responsibilities

1. Establish and implement operational standards and procedures for the section in collaboration with the Hotel and Conference Manager.
2. Outsource cleaning equipment and materials for gardens, floors and laundry, in collaboration with the procurement office.
3. Liaise with service lender and equipment vendors concerning conditions and service provision situations in the facility.
4. Ensure that work plans for cleaning staff are prepared in order to provide effective and efficient cleaning services in the facility.
5. Ensure that cleaning services are well coordinated and satisfactory among the
6. Inspect and certify cleaning services and works performed to ensure that they
7. meet the established sanitation and hygiene standards of the Hotel and Conference.
8. Receive and investigate cleaning service complaints and feedback from different end users and take corrective action according to the policies and procedures of the Hotel and Conference.
9. Inspect and assess physical condition of Hotel and Conference facilities in order to determine the type of cleaning work and maintenance.
10. Ensure that cleaning equipment are always in good conditions for continuous cleaning service provision, and report any dysfunction.
11. Ensure steady supply of cleaning materials such as soaps, detergents, disinfectants and deodorants.
12. Prepare and disburse reports on cleaning services and maintenance.
13. Carry out other duties and responsibilities as may be assigned from time to time

Professional Requirements and Qualifications

1. Must possess an earned Diploma in Hotel Management or other Hospitality courses from a recognized institution.
2. Must have at least 2 years working experience in a similar role.
3. Be computer literate
4. Basic knowledge of Front Office operations
5. Possess knowledge of hotel and conferencing operations or similar
6. Must possess knowledge of professional standards
7. Must possess good communication skills
8. Must have good organizational skills
9. Must possess good leadership skills
10. Must possess good observation skills
11. Must have good analytical skills different sections and units of the facility
12. Must possess ability to work under pressure
13. Must possess ability to work odd hours

Consolidated Salary Range

Diploma H, I, J 29,464/= - 54,423/=