House Keeping Supervisor at Verona Hotel

Job Requirements

• Responsible for the cleanliness, orderliness and appearance of the entire hotel. Assist in the preparation of the annual Housekeeping Budget for the hotel.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniforms.
• Develop and implement housekeeping systems and procedures.
• Organize on-the-job training and evaluate its effectiveness.
• Establish and educate staff on cleanliness, tidiness and hygiene standards.
• Ensure compliance with safety and sanitation policies in all areas.

Job Qualifications

• Diploma or Degree in Hotel Management, Hospitality Management, Housekeeping Operations or a related field.
• 4 years of relevant housekeeping experience, preferably within a hotel or hospitality environment.
• Good knowledge of hotel housekeeping standards, cleaning procedures and room preparation.
• Knowledge of proper handling and use of cleaning chemicals and housekeeping equipment.
• Good understanding of hygiene, sanitation, health and safety standards.
• Ability to inspect guest rooms, public areas and other hotel facilities to ensure required standards are maintained.
• Ability to supervise, train and allocate duties to housekeeping staff.
• Good knowledge of linen, uniform and housekeeping inventory control.
• Ability to maintain housekeeping records, checklists and reports.
• Ability to handle guest complaints professionally and ensure timely resolution.
• Ability to work shifts, weekends and public holidays.