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  • Posted: Sep 19, 2022
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Housekeeping Supervisor

    We are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as a Housekeeping Supervisor.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Drive the productivity, motivation and development of all Housekeeping Team Members
    • Inspire, steer & supervise the housekeeping team on a day-to-day basis
    • Thoroughly train the Housekeeping Team
    • Ensure high cleanliness and productivity standards are met and kept in accordance to company guidelines
    • Organise and allocate rooms for the rostered team members on shift
    • Ensure appropriate chemical safety and Occupational Health & Safety standards and practices are maintained
    • Monitor labour costs and productivity output according to occupancy levels while also monitoring the room cleanliness standards through daily inspections

    Your experience and skills include:

    • You pay exceptional attention to detail with previous Housekeeping leadership experience
    • At least 2 years experience as Housekeeping Supervisor
    •  Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
    • A quick thinker, who can think on the spot to ensure the day runs as smoothly as possible
    • Excellent grooming and presentation skills
    • A person who is not only a leader but also a team player, that will be hands-on in order to see their team succeed

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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