HR & Admin Officer at Halisi Family Hospital

Role Summary 

• The role holder supports the Operations Manager in managing human resources effectively and ensuring administrative functions run smoothly. 

Key Duties and Responsibilities 

• Administrative support: Perform, coordinate, and oversee a wide range of administrative tasks centered on helping manage the Operations Manager’s workload, improving efficiency and executing business plans. 
• Recruitment and selection: Develop and manage job adverts, assist in shortlisting candidates, schedule, and participate in interviews and manage the hiring process. 
• Employee onboarding: Assist new employees with contracting, coordinate the orientation program with the hiring unit, and ensure smooth integration into the company. 
• Employee relations: Address inquiries regarding HR policies and procedures, handle staff concerns, coordinate staff engagement programs and record staff feedback for continuous improvement. 
• Leave management: Track staff attendance, process leave applications, maintain leave records, and update staff on leave balances. 
• Performance management: Assist staff with performance evaluation processes, provide feedback and maintain performance records. 
• Training and development: Coordinate and schedule staff learning and development programs and maintain training records. 
• Policy development and implementation: Assist in the development and implementation of HR policies and procedures, ensuring compliance with legal requirements and best practices. 
• Payroll and benefits administration: Assist with payroll processing, maintaining related employee records, and managing employee benefits programs. 
• Records management: Maintain accurate and complete HR and employee records, open and update various business files while ensuring safety and confidentiality of such records. 
• Establish and maintain a record of all required facility licenses and insurance policies and coordinate timely renewal process. 
• Perform general administrative tasks such as managing office supplies, coordinating travel arrangements, and organizing company events. 
• Prepare and timely submit dynamic reports to the Supervisor. 
• Perform any other duties as may be assigned by the Supervisor from time to time. 

Competencies Required 

• Knowledge of best and current HR practices, approaches, policies, and procedures. 
• Knowledge of the Kenyan Labor Laws. 
• Highly ethical, has integrity and observes confidentiality. 
• Exceptional communication skills - listening, oral and written. 
• A team player with strong interpersonal skills. 
• Strong leadership skills. 
• Attention to detail. 
• Highly organized with good time management skills. 
• Adaptable and flexible with ability to work with minimal supervision. 
• Strong negotiation and persuasion skills. 
• Strong problem solving and conflict resolution skills. 
• Business awareness and a good knowledge of current industry trends. 

Requirements 

• Degree in Human Resource Management or Business Administration from a recognized institution. 
• A Certified Human Resource Professional (CHRP) qualification will be an added advantage. 
• At least three (3) years’ HR experience; experience within the health sector is preferred. 
• A member of Institute of Human Resources Management (IHRM) with a valid practicing license. 
• Advanced knowledge of MS Office Suite (Excel, Word, PowerPoint and Outlook) and Internet.