HR Officer at Janta Kenya

Key Responsibilities

HR Compliance & Policy Development

• Draft, review, and update HR policies and procedures, ensuring alignment with Kenyan labour laws and industry best practices.
• Conduct regular HR audits for Janta and client organizations, identifying compliance gaps and recommending corrective measures.
• Oversee documentation and record-keeping related to employment contracts, disciplinary processes, and performance records.

Employee Relations & Engagement

• Serve as a point of contact for employee inquiries, conflict resolution, and grievances, mediating situations professionally and confidentially.
• Foster a positive workplace culture by organizing team-building activities, facilitating feedback channels, and promoting open communication.
• Collaborate with managers to address performance or conduct issues, ensuring fair and consistent application of disciplinary policies.

Recruitment & Onboarding Support

• Work closely with the Recruitment Consultant to outline job requirements, screen candidates, and support interview processes when needed.
• Coordinate onboarding programs—introducing new hires to company culture, ensuring proper documentation, and guiding them through initial training.
• Provide input on candidate selection and ensure a smooth handover to client or internal teams for final placements.

Performance Management

• Assist in developing and implementing performance appraisal systems, setting key performance indicators (KPIs), and measuring outcomes. 
• Coach managers and employees on goal-setting, feedback techniques, and professional development opportunities.
• Track, analyze, and report performance data to identify trends and recommend necessary interventions.

Outsourced HR Services

• Contribute to designing and delivering Janta’s outsourced HR solutions for client organizations—covering policy development, compliance reviews, and employee assessments.
• Act as a liaison between Janta and client HR teams, ensuring prompt resolution of issues and consistent service quality.
• Stay updated on employment and labor regulations, advising clients accordingly to minimize legal risks.

HR Administration & Data Management

• Oversee employee files, contracts, leave requests, and benefits administration, maintaining accurate records in compliance with data privacy standards.
• Generate regular HR reports (e.g., turnover rates, employee engagement metrics) to assist in decision-making and service improvement.
• Use HRIS (Human Resource Information Systems) or other digital tools to automate processes where possible, improving efficiency.

Qualifications & Experience

• Education: Bachelor’s degree in Human Resource Management, Industrial Psychology, Business Administration, or related field. CHRP or other HR certifications are a plus.

Work Experience:

• 2–4 years of HR generalist experience, preferably within a professional services or consulting environment.
• Demonstrated understanding of Kenyan labour laws, HR policies, and best practices.

Technical Skills:

• Proficiency in HRIS or HR management software.
• Familiarity with Microsoft Office/Google Workspace, especially for reporting and documentation.
• Industry Knowledge: Exposure to recruitment or HR outsourcing services is an advantage.

Key Competencies & Personal Attributes

• Strong Interpersonal Skills: Adept at building rapport with employees and clients, handling sensitive matters with tact and confidentiality.
• Attention to Detail: Ensures accuracy in documentation, record-keeping, and compliance checks.
• Problem-Solving Ability: Comfortable navigating employee issues, performance challenges, and policy queries with sound judgment.
• Organizational Skills: Capable of juggling multiple HR tasks, from policy drafting to onboarding coordination, without compromising quality.
• Communication & Negotiation: Clear, concise verbal and written communication; able to mediate conflicts and handle delicate discussions effectively.
• Ethical & Professional: Demonstrates integrity, reliability, and fairness, serving as a role model in adherence to labour laws and company policies.