HR Skills Assessment, Mapping and Training Manager (1) at SBM Bank

We are seeking a skilled and experienced HR Skills Assessment and Training Expert to lead initiatives in assessing and developing the workforce's capabilities within the context of Transformation and Business Process Re-engineering (BPR). This role is pivotal in designing and executing strategies that enable the successful transformation of business processes, upskilling employees, and ensuring that the workforce can adapt to new systems, workflows, and organizational changes.

KEY RESPONSIBILITIES 

Skills Assessment & Gap Analysis - 40%

• Conduct comprehensive skills assessments to evaluate employees' competencies and identify gaps in relation to business transformation and re-engineering goals.
• Collaborate with business leaders and department heads to understand skills requirements for upcoming transformation initiatives.
• Create and manage a skills inventory that reflects current workforce capabilities and tracks improvement over time.
• Mapping the skills to the business requirements to ensure delivery of business objectives.

Training & Development - 30%

• Work closely with the BPR team to identify employee training needs based on process improvements and redesigned workflows.
• Support the redesign of business processes by aligning training initiatives with the process re-engineering strategy.
• Assist in managing the change management efforts by ensuring that training is aligned with process transformation milestones.

Performance Metrics & Reporting - 10%

• Measure the effectiveness of training programs by tracking employee performance, skills development, and feedback.
• Provide regular reports to senior leadership on the progress of HR skills assessments, training initiatives, and alignment with business transformation goals.
• Continuously assess the effectiveness of HR interventions and make data-driven recommendations for improvement.

Stakeholder Engagement - 10%

• Work with senior management, process owners, and business units to Engage with HR leadership, functional heads, and business partners to ensure alignment between employee skills development and business transformation objectives.
• Serve as an advisor on HR-related matters for process re-engineering projects and change management activities.

Continuous Improvement - 10%

• Stay updated with industry trends, new tools, and methodologies related to business transformation, HR development, and process re-engineering.
• Continuously refine training and assessment strategies to ensure they remain relevant to evolving business needs and technological advancements.

KEY RELATIONSHIPS 

Direct Reports to this Position:

• None

Customer of this Position:

• All staff, Departmental Heads

KEY QUALIFICATIONS AND COMPETENCES

Knowledge: 

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field (Master’s degree preferred).
• IHRM membership with a current practicing certificate.

Skills:

• Proactive and results-oriented with a keen focus on continuous learning and improvement.
• Strong problem-solving skills and the ability to think critically in a rapidly changing environment.
• Adaptable and flexible in working with diverse teams and individuals.
• High degree of professionalism, integrity, and a commitment to excellence.

Experience required for this Role

• Proven experience (5+ years) in HR development, training, skills assessment, or organizational transformation.
• Strong understanding of business process re-engineering principles and methodologies (e.g., Lean, Six Sigma, Agile).
• Expertise in designing and delivering training programs focused on leadership development, change management, and process improvement.
• Experience in performing skills gap analysis mapping and aligning learning interventions with business strategies.
• Strong communication, facilitation, and interpersonal skills with the ability to engage and influence stakeholders at all levels.
• Ability to work in fast-paced, dynamic environments and manage multiple projects simultaneously.
• Familiarity with e-learning platforms and Learning Management Systems (LMS) is a plus.
• Certifications in HR, change management, or process improvement methodologies are highly desirable.