HR Specialist - Employee Relations at Gap Recruitment Services Limited

Key Responsibilities:

Employee Relations:

• Act as the primary point of contact for employee relations issues, providing guidance and support to both employees and management.
• Conduct investigations into employee complaints and grievances, ensuring a fair and consistent approach.
• Develop and implement strategies to improve employee engagement and satisfaction.

Disciplinary Management:

• Advise managers on appropriate disciplinary actions and ensure consistent application across the organization.
• Manage and document all disciplinary cases, ensuring accurate and timely records.
• Oversee the disciplinary process, ensuring compliance with company policies and Kenyan labour law.

Labour Law Compliance:

• Ensure all HR practices and policies comply with Kenyan labour law.
• Stay updated on changes in labour legislation and advise the organization on necessary adjustments.
• Conduct training sessions for management and employees on labour law compliance and HR best practices.

HR Administration:

• Support the HR Manager in the development and implementation of HR policies and procedures.
• Assist in the recruitment and onboarding process, ensuring a smooth transition for new employees.
• Maintain accurate HR records and manage HR systems data.

Cultural Liaison:

• Facilitate effective communication and cultural understanding between Kenyan and Chinese employees.
• Assist in resolving any cultural conflicts that may arise in the workplace.
• Promote a culturally inclusive environment within the organization.

Required Qualifications and Competencies:

• Bachelors degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in HR, with a focus on employee relations and disciplinary management.
• In-depth knowledge of Kenyan labour law and HR best practices.
• Experience working with Chinese companies or in a multicultural environment is highly desirable.
• Strong conflict resolution and negotiation skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in HRMS and MS Office Suite.

Preferred Qualifications:

• Professional HR certification (CHRP).
• Experience & exposure to Chinese work culture is highly desired.