HR Specialist – Talent & Capability Management at Kenya Airways

Job Purpose:

The ideal candidate will be responsible for supporting the Recruitment function of the Company specifically with the focus on recruitments and talent acquisition initiatives for entry level and experienced hiring. The position will primarily be responsible for agile talent acquisition activities; identifying and engaging world-class candidates for our various vacancies and design thinking about talent search tactics and achieving the defined talent acquisition metrics. This will be achieved by creating effective sourcing strategies, building lasting relationships with potential candidates, providing exceptional candidate experience and securing great talent in a very dynamic and competitive market.

Principal Accountabilities (KEY Performance areas):

• Utilize sourcing techniques to attract the highest quality of candidates and build a consistent candidate pool.
• Establish effective recruitment strategies and identify creative recruiting methods to source the most qualified candidates and consistently improve quality of hires
• Determine applicant requirements by studying job descriptions and work with hiring managers to develop recruiting plans and co-development and update of job descriptions.
• Build and maintain strong working relationships with hiring managers and interface with all levels of management to meet the talent requirements.
• Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
• Obtain necessary pre-hire documentation from candidates including compensation history, reports confirmation of prior work experience, certification confirmation or other job specific required credentials to be considered for a position within the company.
• Align the hiring process, beginning with screening applicants and interviewing potential hires, making recommendations, writing offer letters, conducting reference checks and negotiating offers of employment.
• Ensure positive applicant experience throughout the hiring process and ensure smooth on-boarding experience as an onboarding buddy for all new hires
• Solicit feedback from hiring managers concerning “satisfaction level” and adjust performance/staffing strategy according to the feedback to ensure continued customer satisfaction.
• Assist with recruitment outreach and developing as well as building a diverse candidate pipeline and executing strategies.
• Maintain appropriate records and recruitment documentation and other employment activities, decisions and efforts in an organized and thorough fashion
• Manage content on the talent acquisition agenda and manage the LinkedIn recruiter tool as appropriate
• Co-design with the marketing or creative department advertisements and any collateral for recruitments both internally and externally
• Responsible for recruitment analytics and reporting and providing overall talent acquisition status for the company.

Skills, Competencies and Experience

• Bachelors degree in Business, Human Resources, Social Sciences, Training, Education & Development or related
• Professional qualification in Human Resources.
• Minimum 3 years prior recruitment experience within a high volume, fast paced and customer-focused work environment.
• Exceptional problem solving, time management and organizational skills.
• Ability to approach problems flexibly and demonstrate creativity in solving them.
• Proven track record of driving process improvements
• Desire to provide outstanding customer service.
• Excellent written and verbal communication skills
• Ability to exercise tact and discretion
• Taking initiative to efficiently meet the demands of multiple internal and external customers.
• Ability to work independently, execute multiple tasks simultaneously, and cut through ambiguity.
• Unrivalled attention to detail and consistent delivery of the highest quality of service.

Behavioral competencies

• High level of integrity and ethics
• Team Player
• Results Focused
• Attention to details and accuracy
• Interpersonal skills