Human Resource and Administration Manager at Co-operative Bank of Kenya

Key Duties and Responsibilities

Human Resource Management

• Develop, implement, and periodically review human resource policies, procedures, and systems in line with applicable labour laws and best practices.
• Coordinate recruitment, selection, placement, and induction of staff to ensure the Union attracts and retains competent personnel.
• Oversee performance management systems including staff appraisal, target setting, and performance improvement initiatives.
• Coordinate staff training and development programs to enhance employee skills and organizational productivity.
• Manage employee relations, including handling disciplinary matters, grievances, and dispute resolution in accordance with labour laws and HR policies.
• Provide guidance to management and staff on human resource matters and labour relations.
• Maintain accurate and confidential personnel records and HR information systems.

Compensation and Benefits Administration

• Develop and administer competitive compensation and benefits structures aligned with the Union’s policies and financial sustainability.
• Oversee payroll administration and statutory deductions in compliance with government regulations.
• Advise management on staff remuneration, benefits, and welfare programs.

Administration and Office Management

• Oversee general administrative services including office operations, asset management, logistics, and procurement coordination.
• Ensure effective management of office facilities, equipment, and utilities.
• Coordinate transport, security, and maintenance services to ensure smooth operations of the Union.
• Ensure proper custody and maintenance of official records and documentation.

Policy Compliance and Governance

• Ensure compliance with labour laws, occupational health and safety standards, and other relevant statutory requirements.
• Support management in implementing good corporate governance practices within the Union.
• Provide administrative support to the Chief Executive Officer and senior management on HR and administrative matters.

Strategic and Institutional Support

• Participate in the development and implementation of the Union’s strategic plans and organizational development initiatives.
• Prepare periodic reports on human resource and administrative matters for management and the Board.
• Promote a positive organizational culture aligned with cooperative values and principles.

Minimum Qualifications and Experience

• Bachelor’s degree in human resource management, Business Administration, Public Administration, or a related field from a recognized university.
• Master’s degree in human resource management, Business Administration, or a related field will be an added advantage.
• Professional qualification in Human Resource Management such as Certified Human Resource Professional (CHRP-K) or equivalent.
• Must be a member in good standing of the Institute of Human Resource Management (IHRM).
• Minimum of 5-10years relevant work experience in human resource and administration, at least three (3) years in a senior management position.
• Experience working in the cooperative sector, financial institutions, or large membership organizations will be an added advantage.

Key Competencies and Skills

• Strong knowledge of Kenyan labour laws and HR best practices.
• Demonstrated leadership, managerial, and supervisory skills.
• Excellent communication, interpersonal, and negotiation skills.
• High level of integrity, professionalism, and confidentiality.
• Strong organizational and administrative abilities.
• Proficiency in HR information systems and office management systems.
• Ability to work under pressure and manage multiple priorities.

Personal Attributes

• High integrity and ethical standards.
• Strategic thinker with strong analytical skills.
• Team player with strong leadership capabilities.
• Strong problem-solving and decision-making abilities.