Human Resource Manager at Islamic Relief

JOB PURPOSE

The Human Resource Manager is a member of the Country Management Team (CMT). S/he is the lead person organizational development in the aspect of human resource. S/he develops and continuously improves the Human resource strategy, systems, processes, and procedures of IRK in a manner that attracts and retain high caliber people driven by the values of Islamic Relief.    S/he spearheads developing and inculcating an organizational culture that respects all, nurtures talent enabling the organization to deliver its humanitarian and development mission effectively and efficiently. S/he is the focal point for staff welfare, security, and safety.

KEY ACCOUNTABILITIES

Under the direct supervision of the Country Director, the HR Manager performs the following: 

Lead the development, implementation and regular review of the country HR strategy, work plans, and systems:

• Develop and implement national HR policies and procedures and advise management on strategies to become an “Employer of Choice” standard.
• Maintain a strategic overview of HR trends, policies, and practices; and lead on building an effective Human Resource service at a national level. 
• Lead the implementation of the HR strategy and ensure continued matching of resource capability with existing and future development and growth objectives.
• Ensure that IRK policies and procedures fully align with the National Labour Act and related directives and amendments.
• Take lead in recruitment process starting from designing Job to inductions. Consult the department heads for their recruitment needs and make a strategy to ensure the gaps are covered.
• Coordinate, the attraction and retention of the right quality of employees required with the right skills and competencies in the organization.
• Manage, track, and maintain a proper filing system related to recruitment, contracts, of personnel including renewal of contracts and health benefits.
• Conduct a job evaluation survey to identify the necessary staffing needs with the aim to ensure that IRK remuneration system is market relevant.
• Coordinate all Recruitments for Kenya Program
• Manage all payroll Systems and Supervise payments of salaries to Staff.
• Draft job descriptions for all anticipated new positions and review current Job Description to make them in line with role requirements.

Ensure employee engagement, development and enhance performance:

• Develop and maintain a learning-conducive environment and ensure that learning needs are identified and matched with appropriate, relevant, and cost-effective solutions.
• Manage Learning & Development, including career development and succession planning to achieve divisional goals.
• Ensure that the performance management processes are appropriately implemented, which would include performance evaluation, performance planning, and succession processes.
• Devise an effective employee engagement and reward programme, and a management development programme in line with IR values and goals; to attract, retain and motivate high performing employees.
• Submit biannual reports on performance appraisal to the Country Management Team highlighting key issues arising.
• Lead and conduct Salary survey as and when needed in consultation with Country Management Team.
• Act as a focal point for all Staff grievances related to HR ensuring that they are handled as per the organisational policies.
• Coordinate and facilitate the induction of new staff and that IRK onboarding is effective and efficient enabling new starter to settling well. 

Lead staff welfare, safety, and security.

•  Lead and administer employee health and welfare, including enrolments, changes, terminations & payment. Act as a liaison between employees and insurance providers.
• Coordinate all staff benefits payable and implement benefit Plans.
• Ensure that IRK has an up-to-date security management plan detailing the security risks and corresponding mitigation measures.
• Supervise the Security Officer ensuring that they provide up to date and time-sensitive monitoring and advice to all staff.
• Convene CMT meeting on emerging critical and safety issues as and when they occur.
• Ensure that employees are trained on Standard Operating procedures, and that the security officer provides continuous briefing and advice.

Administrative Matters

• Submit the monthly report on recruitment, turnover, attendance, leave, staff count and payroll, both quantitative and qualitative
• Facilitate the visitors coming to Kenya for official business by providing relevant information on entry requirements, processing their visa, booking for accommodation and in-country travels.
• Take a lead in facilitating, coordinating, and organizing work visa, special passes and work permits for short, misterm or long-term expatriate staff.
• Manage HRIS and JCAD for HR-related matters. Ensure all staff are recorded on HRIS and all formal and informal complaints are recorded in JCAD.
• Take a lead in ER related matters. Liaise with managers to ensure staff concerns, issues and grievances are managed and handled adequately and according to the IRW policies and procedures.
• Perform any other duties as assigned by the Line manager.
• Ensure quality and economically sound recruitment.

Person Specification

• Master’s degree in human resources or related fields.
• Extensive experience in a busy human Resource Management environment in both emergency and development projects
• Experience of working with similar INGOs
• Certified with the Institute of Human Resource Management Kenya.
• Ability to work on own initiative as well as a part of a team.
• Proven analytical skills and ability to think strategically.
• Effective IT Skills (Word & Excel) and experience in HR-related software and systems.
• Reporting, planning and Coordination skills.
• Communication, tact, and negotiation skills.
• Problem-solving Skills.
• Effective conflict resolution skills.
• Flexible and patient.
• Sensitivity to cultural differences and the ability to work in a variety of cultural contexts.
• In agreement with aims, objectives of Islamic Relief worldwide
• Willing to travel to field locations where conditions may be harsh.
• Respect and adhere to values and code of conduct of Islamic Relief Worldwide
• Understanding of CHS specifically HR-related standards.
• Note: Please note that this recruitment, shortlisting will be done on a rolling basis.

Reporting To: Country Director