- In view of this we seek to hire a highly motivated and seasoned Human Resource Officer. The HR Officer will manage all aspects of human resources for the project, from onboarding to end-to-end HR functions. The ideal candidate will have a strong background in HR operations and experience managing project teams and regional-based teams.
Key Duties and Responsibilities:
- Develop and implement effective onboarding programs, conduct orientation sessions, and ensure new hires understand their roles and responsibilities.
- Collaborate with the recruitment expert to maintain a talent pool
- Maintain employee records, ensure they are accurate and up-to-date
- Ensure compliance with local labor laws, and stakeholder guidelines regarding HR
- Foster a positive work environment, address employee concerns, and mediate disputes.
- Assist in developing performance management systems, coordinate appraisals, and support employee development plans.
- Manage the HR aspects of project timelines, HR budget, and deliverables, and monitor HR-related project progress.
- Identify training needs, organize workshops and seminars, and enhance employee skills and knowledge.
- Handle HR-related inquiries.
Required Specifications
Overview:
- We are seeking a strategic and detailed Human Resource Officer to join our Project in Kenya. The HR Officer will play a crucial role in supporting the Creative Business Development Program by managing all aspects of human resources, from onboarding to end-to-end HR functions. The ideal candidate will have a strong background in HR operations, with experience in project management being a significant advantage.
Key Responsibilities:
Onboarding and Orientation:
- Develop and implement effective onboarding programs to welcome new employees.
- Conduct orientation sessions to introduce new hires to the organization’s culture, policies, and procedures.
- Ensure all new hires complete necessary paperwork and understand their roles and responsibilities.
Recruitment and Talent Acquisition:
- Coordinate and manage the recruitment process, including job postings, screening, interviewing, and selecting candidates.
- Develop and maintain a talent pool to support the program’s growth and expansion.
- Work with department heads to identify staffing needs and create job descriptions.
HR Operations and Administration:
- Maintain and update employee records and HR databases.
- Ensure compliance with local labor laws and organizational policies.
- Handle employee inquiries and provide support on HR-related matters.
Employee Relations:
- Foster a positive and inclusive work environment.
- Address employee concerns and grievances in a timely and effective manner.
- Facilitate conflict resolution and mediate disputes when necessary.
Performance Management:
- Assist in developing and implementing performance management systems.
- Coordinate performance appraisals and provide feedback to employees.
- Support employees in setting goals and professional development plans.
Training and Development:
- Identify training needs and coordinate employee development programs.
- Organize workshops, seminars, and other training initiatives to enhance skills and knowledge.
Project Management Support:
- Assist in managing HR aspects of project timelines, budgets, and deliverables.
- Coordinate with project teams to ensure alignment with HR policies and procedures.
- Monitor and report on HR-related project milestones and progress.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 5 years of experience in HR functions, preferably within the creative industry or similar sectors.
- Proven experience in onboarding, recruitment, employee relations, and performance management.
- Strong understanding of Kenyan labor laws and HR best practices.
- Project management experience is highly desirable.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and multitasking abilities.
- Proficiency in HR software and Microsoft Office Suite.
Key Performance Indicators (KPIs):
Onboarding Efficiency:
- Time taken to complete the onboarding process for new hires.
- New hire satisfaction rate with the onboarding process (measured through surveys).
Recruitment and Talent Acquisition:
- Average time to fill open positions.
- Number of qualified candidates per open position.
- Retention rate of new hires within the first year.
Employee Records and Compliance:
- Accuracy and completeness of employee records.
- Compliance rate with local labor laws and organizational policies.
Employee Relations and Satisfaction:
- Employee satisfaction and engagement scores (measured through surveys).
- Number of employee grievances resolved within a specified time frame.
- Employee turnover rate.
Performance Management:
- Percentage of employees with completed performance appraisals.
- Improvement in employee performance scores over time.
- Participation rate in goal-setting and professional development plans.
Training and Development:
- Number of training sessions organized and attended by employees.
- Employee feedback on the quality and relevance of training programs.
- Improvement in skills and knowledge post-training (measured through assessments).
Project Management Support:
- Timeliness and accuracy of HR-related project deliverables.
- Feedback from project teams on HR support provided.
- Alignment of project outcomes with HR policies and procedures.
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