Human Resources Officer at United Nations Office for the Coordination of Humanitarian Affairs

Responsibilities
Within delegated authority, and focusing on the services and clients within the assigned region, the Regional Human Resources Officer will be responsible for the following duties: 

Recruitment and placement

• Provides advice on effective succession management and workforce planning through timely and accurate projection of vacancies and staffing requirements for the field offices in the assigned region.
• Provides advice on recruitment and selection processes in line with corporate guidelines and policies, leading to the timely sourcing, selection and placement of the required talent. For centralized recruitments, this includes initiating transparent and competitive recruitment and selection processes (from the review of job descriptions to the screening of candidates) as well as ensuring the timely management of the process.
• Arranges and conducts interviews to select candidates.
• Reviews recommendation on the selection of candidate by client offices.   
• Monitors and evaluates recruitment and placement related activities of client offices, and recommends changes or corrections related to procedures to these offices.
• Supervises and monitors the work of the Human Resources Assistants in carrying out all human resources activities.

Administration of contracts

• Prepares and Interprets workforce data and statistics using UMOJA or other Business Intelligence Enterprise platforms and make recommendations on workforce requirements based on HR analytics. 
• Supports management in the contract administration by monitoring contractual status of staff in clients offices. 
• Provides advice on contract administration in accordance with internal policies and in line with relevant rules and regulations. 
• Reviews and recommends level of remuneration for consultants.

Staff development and career support 

• Identifies and analyzes staff development and career support needs and designs programmes to meet identified needs. Prepares monitoring reports on staff development and career support programmes. 
• Provides advice on mobility and career development to staff.
• Provides performance management advice to staff and management. Assists supervisors and staff with understanding and using the performance appraisal system (PAS).
• Monitors the completion rates and timelines of the performance evaluation in the field and provide support as needed to the client offices. 
• Assesses training needs, identifies, designs and delivers training programmes to staff at all levels throughout the assigned region.

Other duties

• Supports OCHA’s change management in its field operations, by providing advice on the implementation and monitoring of OCHA corporate HR programmes, and by advocating for the best application of HR practices.  
• Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.

Competencies

• Professionalism: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Education

• Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or related area is required. A first-level university degree in combination with two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

• A minimum of five (5) years of progressively responsible experience in human resources management, administration or related area is required.
• Experience using SAP, PeopleSoft, or a similar Enterprise Resource Planning System (ERP) for Human Resources Management is required.
• Experience in providing strategic HR advisory support to managers and staff in an international organization is desirable.
• Experience in HR Management in the UN Common System or other comparable international organization is desirable.
• A minimum of two (2) years within the last five (5) years of relevant human resources experience at the international level in the field (in complex emergency or natural disaster contexts) is desirable.

Languages

• English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is desirable.