IAM Analyst at Equity Bank Kenya

Role overview:

The IAM analyst is responsible for creating, modifying, and deactivating user accounts within the organization's identity management system. They also control what systems, applications, and data these users can access.

Role Deliverables:

• Administer user accounts and access privileges in the organization’s identity management system.
• Work closely with the IAM team to ensure that the right people have access to the right resources.
• Responsible for the day-to-day administration of the IAM system.
• Involved in troubleshooting and resolving IAM issues.
• Participate in IAM projects and initiatives.
• Work with internal customers, business analysts, and application teams to understand access requirements.
• Maintain documentation for the IAM program.
• Participate in IAM audits and review access control reports to identify potential risks.
• Provide training to new users on the IAM system.
• Update and maintain the IAM system according to changes in the organization’s business needs. 
• Managing user accounts and permissions in the identity and access management system.
• Granting or denying access to company resources based on user role and privileges.
• Creating and managing user groups in the identity and access management system.
• Enforcing company policies and procedures related to identity and access management.
• Monitoring user activity in the identity and access management system.
• Reporting on identity and access management system activity.
• Identifying and addressing identity and access management issues.
• Working with the IAM team to resolve identity and access management problems.
• Maintaining up-to-date knowledge of identity and access management best practices.
• Documenting IAM processes and procedures.

Qualifications

Knowledge and Experience

• Bachelor’s degree in computer science, information technology, or a related field.
• At least two years of experience in identity and access management or a related field.
• Excellent communication and project administration skills.
• Strong analytical skills.
• Good organizational skills and attention to detail.
• Familiarity with IAM concepts and best practices.
• Knowledge of IAM software, such as Microsoft Active Directory.
• Proficient in using spreadsheets and word processing software, such as Microsoft Excel and Microsoft Word.
• Familiarity with database concepts and relational databases, such as Microsoft SQL Server.
• Ability to work individually and as part of a team.
• Certified Identity and Security Technologist
• Certified Identity Management Professional

Key Critical Competencies

• Proficient in preparation of reports, dashboards and documentation
• Excellent communication and leadership skills
• Experience in performing vendor management
• Ability to handle high pressure situations with key stakeholders
• Good Analytical skills, Problem solving and Interpersonal skills
• Deep knowledge of Bank’s infrastructure, networks and systems