ICT Manager/ System Administrator at KUSCCO Ltd

REF: ICTM/TS/08/2022

Key Responsibilities

• Formulate and implement sound ICT policies, procedures, strategies, and systems.
• Manage the Society ICT assets to support effective implementation of the Society objectives.
• Advise the CEO on ICT innovations, strategies, and their impact on the Society objectives.
• Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the Society.
• Assigning User IDs and User rights and implementation of controls in the Society system.
• Reporting system breakdowns and failures immediately to CEO and the system vendor for quick action.
• Ensure all the telecommunication links are always stable.
• Promote best practice in the development of information systems.
• Keep abreast of the latest technologies that may be of benefit to the SACCO and make requisite recommendations, supported by documentation, costing, etc.
• Execute departmental objectives in line with the SACCO’s strategic plan and align the ICT strategy with the strategic plan.
• Assist, and co-ordinate all systems implementations including working with ready-made applications and external consultation if need be.
• Maintain confidentiality and integrity of the society’s information.

Operational Roles and Responsibilities

• Design and implement short and long-term capacity plans to ensure systems, network and telecommunications infrastructure meets existing and future requirements.
• Maintaining oversight and custody of the SACCO’s in-house and remote data Centre and all network and related hardware assets.
• Provide team leadership within the department through professional staff performance management.
• Ensure availability of a stable and reliable ERP System.
• Undertaking feasibility studies of proposed ICT systems.
• Prepare ICT department budgets in liaison with the other departmental HODs.
• Implement and maintain a robust IT asset management system for all IT hardware and software inventory, network components, life cycle management, and related documentation.
• Oversee purchase, installation, configuration, and maintenance of user application software, operating system software, and internet communication system within the computer network of the society.
• Set up and monitor contracts with external suppliers for the provision of ICT technical support and services.
• Conduct research and make recommendations on network products, services, protocols and standards in support of network procurement and development efforts.

Necessary Qualifications and Skills:

Miniumum Qualifications:

• Bachelor’s degree in either Information Technology, Computer Science, Information Systems, Telecommunication, or related discipline.
• A Master’s degree in ICT will be an added advantage.
• Relevant Microsoft Certifications such as MCSCE/MCSA.