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  • Posted: Nov 25, 2022
    Deadline: Dec 7, 2022
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    The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting...
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    ICT Officer

    Duties and Responsibilities

    • To install, configure, and upgrade operating systems and software, using SASRA standards and administrative packages, including security software.
    • To install, assemble, and configure computers, monitors, network infrastructure, and peripherals.
    • Acts as a technical resource in assisting users to resolve problems with equipment and data.
    • Assist by ensuring that the society reporting standards have complied without any delay.
    • Assist with the planning, design research, and acquisition of new or upgraded hardware and software systems.
    • Maintains current knowledge of hardware, software systems, network technology and recommends modifications as necessary.
    • Updating and monitoring security patches in the operating systems and office applications.
    • Managing the servers to ensure integrity in the operating systems and a virus-free environment.
    • Ensure proper use and maintenance of all computers and accessories.
    • Implementing in-house ICT systems in liaison with user departments.
    • Participating in the training of staff in the ICT department and in other departments.
    • Point of correspondence with ICT systems vendors. 
    • Support generation of reports to line managers. 
    • Adviser of the board on the ICT changes and happenings. 
    • Ensuring business continuity through back-ups. 
    • Resolution of customer complaints pertaining to ICT.
    • System user administration and maintenance.
    • Management of e-channels i.e. Mpesa, mobile banking, Saccolink, and portal
    • Management of the Sacco website and social media pages in liaison with the marketing department
    • Any other duty assigned by the CEO from time to time.

    Qualifications

    • A Bachelor’s degree in computer science or a related field 
    • A diploma in an IT-related field will be added advantage.
    • Proven 3 years related work experience preferably with deposit-taking Sacco
    • Professional certification in ICT fields (Cisco, CISM, CISA, or similar certification) will be an added advantage 
    • A valid certificate of good conduct.

    Key Skills and Competencies

    Essential knowledge/skills required:

    • Hands-on experience in networking, routing, and switching.
    • Must be conversant with common operating systems and database administration.
    • Experience with active directory administration.
    • Practical knowledge /working and administration in the current Microsoft server and Linux operating systems DBMS such as SQL and Oracle. 
    • Practical knowledge and experience in ERP systems. 

    Method of Application

    Interested and qualified? Go to Co-operative Bank of Kenya on www.co-opbank.co.ke to apply

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