ICT Officers at Kenya School of Law

REF: KSL/HR01/2024 KSL 6 - 1 POSITION

Overall purpose of the job

Reporting to the head of ICT department, the incumbent will be responsible for implementing ICT policies and procedures to effectively and efficiently deliver the ICT support services.

Job specifications (duties)

The duties and responsibilities of the officer will entail: -

• Assisting in setting up, configuring and maintaining all Kenya school of law servers, desktops, mobiles, hardware, systems and applications to ensure smooth flow of ICT operations;
• Assisting in performing daily systems monitoring, verify integrity and availability of all hardware, server resources, systems and key processes, reviewing systems and applications logs and verifying completion of scheduled jobs such as backups to ensure availability and efficiency of the systems;
• Assisting in managing all Kenya School of Law backups for disaster recovery process to ensure continuity of operations;
• Assisting in developing and maintaining IT documentation processes and procedures to ensure consistent and harmonious operations in the department;
• Assisting in supporting in-house users on all aspects of ICT to ensure effective and efficient use of the systems;
• Assisting in creating, change and delete user accounts as per requests to ensure up to date user accounts;
• Assisting in Appling operating systems patches and upgrades on regular basis to enhance systems’ security; and
• Assisting in providing specifications for ICT equipment and systems to ensure conformance to user needs and standards.

Persons’ specifications

For appointment to this grade, an officer must have: -

• Bachelors in IT/Computer Science from a recognized institution; and
• Fulfilled the requirements of Chapter six of the Constitution.