ICT Support Specialist at WTS Energy

Job Summary:

On behalf of our client, we are seeking a highly skilled and experienced ICT Support to join our team in Nairobi. The successful candidate will play a pivotal role in managing ICT applications and infrastructure, ensuring robust information security, data protection, and seamless ICT operations across the organization.

Job Responsibilities:

• Efficiently and effectively manage ICT applications and infrastructure, ensuring the highest standards of information security and data protection.
• Collaborate with various functional areas to gather and analyze ICT demands, ensuring alignment with business needs.
• Report and analyze budget and actual costs for ICT and telecommunication activities, adhering to defined schedules.
• Oversee ICT projects, monitoring timing, cost, quality, and compliance.
• Ensure the smooth and efficient running of all ICT systems within the organization.
• Provide timely and effective solutions to IT-related issues.
• Supervise the management and maintenance of computer workstations.

Job Requirements:

• Must have a Relevant Degree in IT
• Engineering degree will be an added advantage.
• Must have 5-10 years of professional experience in a similar role.
• Proven experience in people management with strong leadership, management, and coordination skills.
• Experience in contract management.
• Proficient in information and technology systems, applications, and equipment.
• Extensive knowledge of computer security, Systems Architectures, and TLC Architectures.
• Proven experience in microsoft Active Directory (AD) and Azure ,Microsoft Operating Systems (Windows 10, Windows 11, Windows Server 2019) and Microsoft 365 (SharePoint, Office, Exchange, Power Platform)
• Experience in advanced skills in Microsoft Excel
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail oriented and highly organized.