Individual Giving Coordinator (1 Position, National Office) at SOS Children's Villages

Position Summary:

• Reporting to the Head of Fund Development and Communications, the Individual Giving Coordinator is responsible for fundraising activities targeting individuals to achieve financial self-sufficiency for the Member Association. This role will oversee digital and face-to-face recruitment channels, focusing on product development, recruitment strategies, and donor loyalty programs.

Key Performance Areas and Main Responsibilities:
Team Leadership and Management:

• Lead and manage the individual recruitment team.
• Oversee F2F team recruitment processes, ensuring adherence to targets and quality standards

Product Development:

• Develop and implement innovative fundraising products and appeals.
• Collaborate with stakeholders to identify fundraising priorities and initiatives.

Recruitment Strategies:

• Execute recruitment strategies across digital and F2F channels.
• Monitor performance, analyze trends, and optimize recruitment efforts.
• Design and implement donor loyalty programs to enhance retention and maximize donor value.

Performance Management:

• Establish performance goals for the recruitment team and track progress.
• Conduct performance evaluations and support professional development initiatives.

Compliance and Monitoring:

• Adhere to SOS guidelines and legal requirements.
• Monitor market trends and competitor activities in individual fundraising.
• Performs any other tasks that may be assigned by the immediate supervisor from time to time

Formal Qualifications & Experience Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• Minimum of 4 years of experience in fundraising, individual giving, or marketing, preferably in the nonprofit sector.
• Proficiency in Salesforce and Kentico systems is an added advantage.
• Strong leadership and team management skills, with experience in leading and motivating teams to achieve fundraising goals.
• Knowledge of digital and traditional fundraising techniques, including direct response, email marketing, and face-to-face solicitation.
• Excellent communication and interpersonal skills, with the ability to build rapport and relationships with donors and stakeholders.
• Analytical mindset, with the ability to interpret data, analyze performance metrics, and make data-driven decisions.
• Creative thinking and problem-solving abilities, with a passion for innovation and driving results.
• Commitment to the mission and values of SOS Children's Villages Kenya, with a dedication to making a positive impact on the lives of children and families.