Information and Technology (IT) Manager at Action Aid

Job Summary

Education, Language & Qualifications

• Bachelor’s degree in Computer Science, with at least over 7 years related work experience; and
• Professional certification in systems engineering and systems administration.

Essential Knowledge, skills and Experience

• Demonstrated ability to manage IT systems and staff remotely through appropriate technology;
• Demonstrated ability to plan and execute technology projects and system implementations effectively; and
• Management skills with demonstrated experience in managing multiple projects simultaneously.

Responsibilities

Areas of Responsibility

• Ensure high level of IT continuity plans for core systems are maintained and tested to the agreed standards and frequency;
• Plan and develop IT budgets, lead on IT process mapping and infrastructure projects management;
• Recommend and implement new IT strategies, policies and procedures by evaluating the organization outcomes;
• Review and communicate impact of new solution rollouts and coordinate country IT on solution rollouts;
• Provide technical input to the new technology solutions and advise on risk management strategies and impact;
• Monitor upgrades and security backups of hardware and software systems; and
• Manage crisis situations, which may involve complex technical hardware or software problems; and
• Network configuration assessments, and implementing Hardware/software upgrades and improvements.