Information Technology Business Analyst at Family Bank Ltd

Key Responsibilities:

• Lead requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable; and transfer the same knowledge to the development team.
• Document business requirements and processes for all business initiatives and projects.
• Provide an analysis to determine best path for solving business problems/opportunities that may include process improvement viz a viz information technology systems enhancement.
• Develop high level solution designs while ensuring requirements are in alignment with business strategies and business architecture roadmap/framework.
• To be responsible for the requirements management in the scrum teams.
• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
• Participate in the business initiatives prioritization stage.
• Participate and guide on functional tests planning and execution.
• Participate in the IT quality assurance process.
• Review the current deployment approach and evaluate / propose / expose opportunities for enhancing the deployment model for new and existing solutions.
• Advice on mechanism and reuse of built solutions for ease of Budget planning & control over IT Strategy and Architecture
• Any other official duty that may be allocated by management from time to time.

The Person:

The ideal candidate must possess the following:

Qualifications:

• Bachelor's degree in Information Technology, Business, or a related field of study from a recognized institution.
• 5 Years’ Experience in a Banking or Telco ICT Department with at least 4 years’ experience in IT Projects, Banking Operations, Change Management, Emerging Technologies (channels, mobile and internet banking).
• Certification in Project Management or ITIL Foundation, Certificate in CBAP is a Distinct Advantage

Key Competencies and Attributes:

• Influence stakeholders to adopt standard working frameworks and collaboration with IT and Business Owners and Subject Matter Experts during innovation identification and appraisal of Projects
• Communicate clearly and persuasively, orally or in writing, dealing with technical issues in a nontechnical manner.
• Work participatively on projects with technical and non-technical colleagues.
• Analyse and choose between options where the solution is not always obvious.
• Capacity to influence decisions at senior management levels
• Analyse information from range of sources and develop effective solutions/recommendations.
• Keep abreast of technical developments and trends, bring these into day-to-day work when feasible and build them into new project developments.
• Proficient in latest technology for IT systems and management.
• Aim to get things done well and set and meet challenging goals, create own measures of excellence and constantly seek ways of improving performance.