Information Technology Engineer at Africa Management Solutions Limited (AMSOL)

Main Responsibilities

• Review and Contribute to Solution Design and Scope of Work Documents.
• Review and Contribute to project FAT and UAT Documentation based off Solution Design.
• Review and Contribute to Use Case diagrams and System Integration Diagrams (X-Mind and DFD).
• Review and assist the Business Analysts with Design Mock-ups based on Client Requirements and Solution Design.
• Review and Contribute to both internal and external Training Material.
• Maintaining and Updating Status and Comments of allocated projects on our Project Management Software.
• Compiling Project Completion Documentation (DoD) and obtaining approval thereof.
• Compiling and Maintaining system Architecture Documentation for each of our clients.
• Logging and Updating of Changes on ServiceDesk, including compilation and submission of OSI Documentation.
• Suggesting product improvements.
• Design and development of API’s and Minor Bug Fixes.
• Configuration, Testing and Deployment of Projects based on Scope of Work and in line with Project Plans.
• Project UAT Assistance to Client.
• Handover of Projects to Operational Team and Drafting of Supporting documentation.
• Attend to Adhoc User requests including L2 and L3 support as escalated from OPS team.
• Rotational after-hours Standby.
• Training and Mentoring of fellow Junior Solution Engineers.

Key Competencies and Skills

• Strong Analytical skills
• Problem Solving Oriented
• Excellent written and verbal communicator
• Great knowledge of IT processes and willingness to constantly update knowledge.
• Inbuilt ability to multi-task, working on more than one issue and project simultaneously.
• Able to carry out tasks with little or no supervision

Qualifications

• Bachelor's degree or Diploma in Information Technology
• 4+ years of associated relevant technical work experience
• PL/SQL OCA Qualification or Experience
• Solaris or Unix administration or Similar
• Technical Experience with IT System Integrations
• Technical Experience in E-Commerce Field