Information Technology (IT) Infrastructure Engineer at Deloitte Consulting

Main purpose of the job

The holder of this position will act as a focal point for all Data Centre Infrastructure within the Firm.

What you will do

• Ensure confidentiality, integrity and availability of all the systems, within the Deloitte Technology Services (DTS) environment;
• Ensure all systems are checked daily and running at optimum performance;
• Enforce, monitor and report to the ATS Manager on the health status of systems, in accordance with established policies and standards;
• Provide in-depth technical advice and investigations for recurring issues and problem calls;
• Ensure no unauthorized changes are made to any of the Systems;
• Ensure changes made to systems are clearly defined, planned and approved;
• Ensure only authorized entities are allowed to exchange information with all systems;
• Ensure audit trails are enabled to satisfy audit/incident response needs;
• Ensuring technical architectures that relate to all systems are up to date;
• Monitor and Review log information;
• Ensure systems are managed and maintained in a secure manner;
• Review software updates; and
• Maintain up to date configuration baseline standards for the production environment.

Qualifications

Required Qualifications and Experience

• A Bachelors degree in Information Technology (IT) or any IT related field.
• At least five (5) years’ relevant working experience in administering and managing a Windows Server Environment with visualization for a corporate enterprise business.
• A recognized IT systems professional qualification such as MCSE, MCITP or equivalent.
• A recognized IT hardware professional qualification such as HP Storage or equivalent.
• A recognized IT virtualization professional qualification such as VMWARE, HYPER-V or equivalent.
• A recognized Cloud Technologies certification such as Azure, Oracle Cloud, AWS and GCP.
• Thorough knowledge of Hyper-V, VMWARE, Failover Clustering, Storage Management, SAN Administration and system & cloud technologies.

Additional Information

Key Performance Areas 

• Strategic Impact - Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives.
• Budgets / Profitability - Effective use of time, equipment and resources.
• Development/ growth of team – Actively work to address identified technical skills.

Behavioural competencies

• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Client delivery focus
• Adaptable
• Focus on quality and awareness of risk
• Problem solving ability
• Displays business acumen

Technical Competencies

• Knowledge of Virtualization technologies
• Knowledge of Storage and SAN technologies
• Advanced knowledge of network configuration on Virtualized platforms
• Advanced knowledge of Windows Server and Failover Clustering
• Knowledge of Data Center Facilities
• Knowledge of operating system vulnerabilities, threat and risks
• Knowledge of cloud technologies such as Azure, Oracle Cloud, AWS and GCP
• Knowledge in Microsoft system center configuration manager (SCCM)
• Working knowledge of applications within Microsoft 365