Innovation Officer at Britam

Job Purpose:

• The Innovation Officer will lead innovation initiatives or projects and ensure that they are implemented timely, within budget and scope, in collaboration with the respective internal process owners or external partners.

Key responsibilities:

• Identifies, cultivates, and analyses trends in the external competitive market as well as in the internal organization to support business needs, particularly in social innovation.
• Develops competitive landscape analyses for countries, regions, or sectors of interest by analysing and forecasting funder, competitor, and other market trends.
• Identifies external and internal innovation opportunities that aligns with market trends and business need.
• Utilizes innovation frameworks to help develop an organizational path forward in driving more innovative outcomes for the organization.
• Collaborates with the Head of Partnerships and Digital Innovation and other functional teams to support integration of information into strategic planning recommendations.
• Ability to manage key stakeholder and client relationships, internally and externally cultivates new relationships to support Innovation and Impact Investing priorities.
• Interprets and translates data into written text and meaningful formats, including production of data visualizations (graphs, charts, tables, maps) summaries, briefs, reports and presentations for executive leadership and functional teams.
• Updates data from multiple sources within the database system on a regular basis to provide information to management to make strategic business decisions.
• Leads project management and coordination/development of work plans, deliverables, and activities.
• Ensures compliance on all partnership engagements, adherence to onboarding templates and checklists while maintaining a centralized location for all partnership
• documentation.
• Translate the innovations into detailed concept document, defining benefits, analysing interested parties, and defining deliverables.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenario, business analysis, task and workflow analysis.
• Lead the project team in execution of innovation projects activities ensuring required quality standards are adhered to.
• Maintains report forms, formats, information dashboards, data generators, reports and other resources.

Knowledge, experience and qualifications required

• Minimum 5 years’ experience in a similar role with proven innovation experience.
• University degree in Finance, Actuarial, IT or Commerce.
• Project Management experience.
• Project Management Certification, MBA will be an added advantage.
• Comprehensive knowledge of financial services insurance and investments.
• Excellent and demonstrated project management skills.
• Excellent quantitative and analytical skills.
• Excellent oral and written communication skills.
• Strong critical thinking and problem solving skills.
• Ability to analyze and interpret data, identifies errors, and prepares reports.
• Ability to negotiate, influence and collaborate with others.

Leadership category responsibility framework (Core Competencies)

Emerging Leaders in Britam need to:

• Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets.
• Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
• Ensure that department priorities are adhered to and effectively communicated.
• Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
• Embody a high performance, proactive culture.
• Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness.
• Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
• Effectively set and monitor priorities and objectives for more junior staff.
• Understand and communicate objectives in relation to the larger organisational impact.
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
• Appropriately model the company values while setting the pace and energy for delivering.
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
• Provide access to accurate and consistent information and services across all channels.
• Ensure a seamless experience for clients.
• Improve service delivery for clients.
• Engage in continuous brand building to become the trusted partners to clients.