Insurance Officer- Caritas Bancassurance Intermediary Limited at Caritas MFB

JOB PURPOSE

Caritas Bancassurance Intermediary Limited is a subsidiary of Caritas Microfinance Bank which offers insurance solutions. This position is responsible for all the underwriting, claim handling and revenue generations activities within Caritas Bancassurance Intermediary Limited.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Execution of day-to-day Insurance operations which entails new business development and cross-selling of insurance products, claims administration and documentation.
2. Prepare and issue certificates and cover notes where necessary.
3. Timely follow-up on renewals to ensure business retentions that would otherwise lead to income leakages.
4. Ensure timely preparation and dispatch of policy documents including valuation reports, debit, credit notes & endorsements.
5. Implement credit control policy and ensure that premiums are debited and collected as required.
6. Develop good working relationships with various Bank departments, working closely with branches, Relationship officers & Credit analysts to generate insurance business and leads through their customers.
7. Ensure customer inquiries are resolved promptly as per laid down policies and procedures.
8. Ensure compliance with all regulatory and internal procedures regarding bancassurance business.
9. Ensure all collaterals and assets that have the Bank`s interest is properly and comprehensively insured, and the Bank’s interest properly noted.
10. Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down Credit policies and guidelines.
11. Drive growth in Bancassurance business across and outside the bank channels-New Business and Cross selling.

MINIMUM QUALIFICATIONS AND EXPERIENCE

1. University Degree preferably in a business field from a recognized University (Must)
2. At least two years working experience in bancassurance/insurance industry (Must)
3. Professional qualification in insurance or good progress in COP or DIP (Must)
4. Experience in Bancassurance processes and procedures will be an added advantage.
5. Professional qualification in any Insurance related field will be an added advantage.
6. Excellent interpersonal, and negotiation skills with the ability to network and generate new business and cross sells.
7. Excellent business development and Client Relationship Management skills.
8. Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies, and operating manual, with sound knowledge of bank products.