Digital Transformation Manager at Center For Reproductive Rights

Primary Responsibilities:

Project Management

• Oversees the development, implementation, and execution of multiple projects through all phases of project lifecycle.
• Coordinates with internal project stakeholders and external vendors to define timeline, budget, schedules, scope while controlling scope and budget creep.
• Defines project goals and objectives, and then oversees development, tracking, and monitoring of project plans, reporting out to project leadership.
• Spearheads business analysis functions throughout the project lifecycle including defining business requirements, business process development and/or re-design, and testing functions
• Delivers defined, approved projects on-time, on budget and within scope.
• Steers projects and initiatives around potential resources and other conflicts.
• Defines and implements the communication approach for projects risks and issues.
• Manages the project team, including internal and external resources.
• Drives technology and services evaluation process to determine value-add to the organization.

Change Management

• Directs and creates capability building and systems training for end-users.
• Collaborates with the Technology Support Services for end-user support plans.
• Provides training on systems.
• Acts as the point of contact for third party vendor professional services.

Technology Collaboration

• Collaborates with the business stakeholders to identify projects to meet business goals and priorities, and continually improve the organization
• Develops and maintains strong relationships with stakeholders that promote trust and increase efficiency and effectiveness.
• Works closely with stakeholders to ensure systems and data integrity.
• Maintain current knowledge of industry trends, concepts, practices, and procedures for effective technology business services.
• Develop and maintain relationships with external IT vendors and service providers.

Qualifications:

• 6 or more years of experience in technology or business and industry.
• 4 or more years leading and managing complex, enterprise-wide technology implementation projects.
• Bachelor’s Degree in Information Science, Business Management or a related field required.
• Solid understanding of current and emerging infrastructure & operations technologies and practices, and how other enterprises are employing them.
• Demonstrated ability to deliver technology solutions that are aligned to business needs.
• Proven analytical and problem-solving skills, oral and written communication skills, and ability to direct simultaneously multiple priorities.
• Strong understanding of software development lifecycle and principles of application and data architecture.
• Experience in a global, multicultural environment with multiple stakeholders and priorities.
• Proven ability to effectively manage people.
• Experience evaluating, selecting, and managing external vendors.
• Able to work collaboratively across the entire organization with a focus on global inclusivity.
• Experience in a non-profit setting.