Island Room Manager at Amentum

Job Responsibilities:

• Manage the daily operations of the Island Room, including food service, beverage operations, recreation, and entertainment activities, ensuring exceptional customer service and seamless execution.
• Develop and oversee operational processes and standards to maintain efficiency and high-quality service in accordance with contractual and performance requirements.
• Supervise and lead staff responsible for food, beverage, and entertainment operations, providing direct oversight, training, and mentoring to ensure high-performance outcomes.
• Coordinate the planning and execution of recreational events and activities to engage and cater to the needs and interests of patrons.
• Ensure the Island Room maintains a welcoming, organized, and safe environment that meets guest expectations and adheres to established quality standards.
• Ensure compliance with health, safety, and environmental guidelines for food and beverage service operations, including sanitation and hygiene requirements.
• Monitor food and beverage costs and manage budgets to ensure alignment with financial goals.
• Develop and maintain an efficient scheduling system to ensure flawless daily operations and staff coverage.
• Coordinate with vendors for the timely ordering of food, beverages, and other supplies to ensure operational needs are met.
• Liaise with government representatives and other stakeholders to address concerns, accommodate special events, and meet operational objectives.
• Analyze customer feedback and develop action plans to improve services and operations.
• Ensure proper handling of emergencies or contingencies with the ability to be on-site within one hour of emergency notification.
• Maintain accurate documentation, records, and reports related to operations, staffing, customer experience, and inventory management.

Minimum Requirements:

• A four-year degree from an accredited college or university with a major in business administration, food and beverage management, hospitality, or a related field.
• OR a minimum of three years of general business management experience demonstrating knowledge of the goals, principles, methods, and techniques of recreation, food and beverage, and entertainment operations, equivalent to education qualifications.
• In addition to the above, at least five (5) years of specialized experience as a middle manager in a similar civilian commercial business capacity is required.
• In-depth knowledge and proven experience in managing food service, beverage, entertainment, and recreation operations with clear understanding of the interests and motivations of individuals and groups.
• Strong leadership and managerial skills, with experience supervising staff and effectively delegating job responsibilities.
• Proven ability to oversee operational budgets, control expenses, and achieve financial performance targets.
• Excellent customer service and communication skills, ensuring exceptional guest experiences.
• Ability to organize recreational programs and coordinate special events to meet the needs of the installation’s personnel and community.
• Knowledge of safety and health standards applicable to food service and general hospitality operations.
• Working knowledge of point-of-sale systems, financial reports, and inventory control software.
• Strong organizational and multitasking skills with the ability to work under pressure and meet deadlines.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.