IT Business Analyst at SportPesa

• We are seeking a highly motivated and detail-oriented Business Analyst with strong UX/UI experience and a minimum of 5 years in a similar role. The ideal candidate will play a critical role in bridging the gap between business needs and technology solutions, with a strong emphasis on user experience, interface design, and stakeholder collaboration.

Key Responsibilities

• Work closely with product managers, developers, designers, and stakeholders to gather and analyze business requirements.
• Translate business needs into clear functional specifications, process flows, and wireframes.
• Conduct user research and usability testing to gather insights and validate design decisions.
• Define and document user stories, use cases, and acceptance criteria.
• Create wireframes, mockups, and prototypes to support product development and stakeholder alignment.
• Collaborate with UX/UI designers to ensure a seamless user experience across digital platforms.
• Monitor and report on key metrics post-implementation to ensure business objectives are being met.
• Support project management activities including timeline tracking, risk management, and reporting.
• Act as a liaison between business users and technical teams, ensuring clear communication and alignment.

Qualifications & Requirements

• Bachelor’s degree in Business, Information Technology, Human-Computer Interaction, or a related field.
• Minimum of 5 years of experience as a Business Analyst or in a similar analytical role.
• Proven experience in UX/UI design or collaborating closely with UX/UI teams.
• Strong knowledge of business analysis frameworks, tools, and best practices.
• Proficiency in using tools like Figma, Balsamiq, Adobe XD, Axure, or similar for wireframing and prototyping.
• Experience with agile methodologies and tools such as Jira, Confluence, or Trello.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple projects simultaneously and deliver results under tight deadlines.
• Experience in the tech, fintech, or digital product space is a plus.