IT Governance And Projects Coordinator at Gulf African Bank

Reports to: Head of Banking Technology & Digital Transformation

Job Purpose

• The position holder will be responsible for IT procedures governance and oversight.
• The position holder will also coordinate the implementation of all ICT projects in the Bank and ensure that projects are completed within scope, time and budget.
• The position holder will coordinate on the closure of IT Security and IT Audit observations with other stakeholders
• The position holder will act as BCP coordinator for IT dept.

Key Responsibilities

• Work with IT senior managers to document standard operating procedures for IT
• Monitor key performance and key risk indicators and escalate noted gaps
• Maintain and update changes in systems and procedures
• Day-to-day management of a portfolio of ICT projects in the Bank,
• Coordinating with Project Management Office to ensure ICT projects initiated by all divisions and captured in the bank’s annual plans, or ad-hoc projects. are completed on time, within budget, within scope and within quality specification to generate value for the Bank and customers
• Communicate with stakeholders; give updates to PMO on status of each ICT project from time to time.
• Manage the closure of each project.
• Ensure individual integrity and professionalism by adhering to legal requirements and ethical standards in order to protect the Bank and stakeholders.
• Work closely with the Manager, Change Management & Projects to:
  • Design methodology and procedures relating to project management
  • Develop the templates necessary for monitoring project progress
  • Prepare project definition and detailed plans for each project
  • Define the responsibilities, work scope and target for each member of the project team for each project.
  • Monitor and manage risks and opportunities
  • Manage the resolution of issues relating to each project.
  • Manage the scope of each project and control changes in the scope of a project

Key Accountabilities

• Tracking of all IT Projects
• coordinate on the closure of IT Security and IT Audit observations with other stakeholders
• BCP coordinator for IT dept.
• Tracking IT matters with other stakeholders

Contacts For This Position

Internal

• Departmental Heads
• Management Committees

External

• Consultants
• Suppliers, vendors and contractors
• External service providers
• Regulators

Qualifications And Experience

• Business graduate from an accredited university, Project Management qualifications mandatory.
• At least 5 years’ experience in banking, a good understanding of banking processes, services and products, with 3 years at Manager Level.
• Experience in managing projects, especially ICT related projects and coordinating a cross-functional committees.

Personal Attributes

• Ability to prepare an effective work plan and organize his/her time in a manner that enables that plan to be implemented
• Ability to get on well with people and to influence through leadership skills
• Strong networking skills, both externally and within the Bank
• Good negotiations skills to negotiate with stakeholders
• Dynamic individual, who takes pride in his/her work, and has the ability the thrive in a competitive and dynamic environment (working effectively under pressure)
• Excellent understanding of Bank policies, both Shari’ah and other
• Problem solving and analysis skills especially within a business context; good business sense is a key requirement
• Professionalism, i.e. ability to win the confidence of, and work effectively with clients and colleagues