Openings at Gulf African Bank

Reports to: Head of Banking Technology & Digital Transformation

Job Purpose

• The position holder will be responsible for IT procedures governance and oversight.
• The position holder will also coordinate the implementation of all ICT projects in the Bank and ensure that projects are completed within scope, time and budget.
• The position holder will coordinate on the closure of IT Security and IT Audit observations with other stakeholders
• The position holder will act as BCP coordinator for IT dept.

Key Responsibilities

• Work with IT senior managers to document standard operating procedures for IT
• Monitor key performance and key risk indicators and escalate noted gaps
• Maintain and update changes in systems and procedures
• Day-to-day management of a portfolio of ICT projects in the Bank,
• Coordinating with Project Management Office to ensure ICT projects initiated by all divisions and captured in the bank’s annual plans, or ad-hoc projects. are completed on time, within budget, within scope and within quality specification to generate value for the Bank and customers
• Communicate with stakeholders; give updates to PMO on status of each ICT project from time to time.
• Manage the closure of each project.
• Ensure individual integrity and professionalism by adhering to legal requirements and ethical standards in order to protect the Bank and stakeholders.
• Work closely with the Manager, Change Management & Projects to:
  • Design methodology and procedures relating to project management
  • Develop the templates necessary for monitoring project progress
  • Prepare project definition and detailed plans for each project
  • Define the responsibilities, work scope and target for each member of the project team for each project.
  • Monitor and manage risks and opportunities
  • Manage the resolution of issues relating to each project.
  • Manage the scope of each project and control changes in the scope of a project

Key Accountabilities

• Tracking of all IT Projects
• coordinate on the closure of IT Security and IT Audit observations with other stakeholders
• BCP coordinator for IT dept.
• Tracking IT matters with other stakeholders

Contacts For This Position

Internal

• Departmental Heads
• Management Committees

External

• Consultants
• Suppliers, vendors and contractors
• External service providers
• Regulators

Qualifications And Experience

• Business graduate from an accredited university, Project Management qualifications mandatory.
• At least 5 years’ experience in banking, a good understanding of banking processes, services and products, with 3 years at Manager Level.
• Experience in managing projects, especially ICT related projects and coordinating a cross-functional committees.

Personal Attributes

• Ability to prepare an effective work plan and organize his/her time in a manner that enables that plan to be implemented
• Ability to get on well with people and to influence through leadership skills
• Strong networking skills, both externally and within the Bank
• Good negotiations skills to negotiate with stakeholders
• Dynamic individual, who takes pride in his/her work, and has the ability the thrive in a competitive and dynamic environment (working effectively under pressure)
• Excellent understanding of Bank policies, both Shari’ah and other
• Problem solving and analysis skills especially within a business context; good business sense is a key requirement
• Professionalism, i.e. ability to win the confidence of, and work effectively with clients and colleagues

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Reports to: Senior Manager, BIS

Job Purpose

• Design, Improve, Test, Implement, Administer, Support and Maintain business applications and digitization initiatives across the bank.
• The incumbent will manage the team and also consult with other managers in ICT and across other departments to determine and fulfil agreed business objectives.

Key Responsibilities

• Work with ICT management team in identifying and prioritising strategic objectives of the department.
• Meet or exceed uptime targets for core banking system and other systems and channels.
• Ensure periodical processes (EOD, EOM & EOY) are executed on a timely and accurate basis.
• Provide timely, accurate and proactive service, while executing an improvement program based on user feedback.
• Identify and automate candidate manual processes and also liaise with other units across the bank to deliver automation programs, ICT components of bank projects and technical advice.
• Proactively identify data sources valuable to the bank’s business and automate its fetching, collating, aggregation, analysis, mining and MIS reporting so as to provide better insight of the various bank functions – such as channels, departments and the bank as a whole.
• Provide informed technical expertise, assessments and recommendations while exploiting emerging technologies.
• Execute the technical lead role on projects as they are assigned.
• Identify training needs for the Business Systems team, while establishing credibility, rapport, and productive communication lines with the teams in the ICT department.
• Manage productivity and cultivate beneficial relationships with 3rd party ICT partners.
• Ensure all system documentation is available, relevant and current.
• Lead the team in adherence to the bank’s policies and ensuring securing of systems

Qualifications And Experience

• A degree in computer science or related field.
• At least 5 years’ rich experience in the systems analysis, design and support.
• Proven skills in quality systems programming, web development, systems administration, database administration, services integration and secure connectivity across n-tier server architectures.
• Working knowledge of relational databases (Oracle, SQL Server, Postgress and Mysql). 
• Working knowledge of data modelling, analysis and visualisation tools

Personal Attributes

• Strong Analytical and Problem-solving skills with critical thinking ability.
• Good communication skills (written and verbal).
• Project management skills.
• Ability to work under pressure and to tight deadlines.