IT Manager at Adept Systems

Key Responsibilities 

IT Strategy & Alignment

• Develop and execute the enterprise IT strategy and roadmap aligned with institutional objectives.
• Collaborate with academic, clinical, administrative, and finance departments to identify IT needs, prioritize projects, and deliver solutions.

Operations & Systems Management

• Oversee IT operations, including infrastructure, applications, databases, end‑user support, and service desk functions.
• Manage selection, implementation, integration, and optimization of enterprise systems (EHR/EMR, LMS, ERP, financial systems, research databases, collaboration tools).

Risk, Security & Compliance

• Lead cybersecurity programs, data privacy initiatives, and compliance with data protection and health information standards.
• Establish disaster recovery, business continuity, backup, and incident response plans.

Financial & Vendor Management

• Direct vendor management, contract negotiations, and performance oversight of IT providers.
• Manage IT budget, optimize costs, forecast needs, and ensure ROI on technology investments.

Team Leadership & Development

• Build and lead a high‑performing IT team; assess organizational structure, staffing needs, skills gaps, and talent development.

Digital Enablement & Innovation

• Drive digital enablement, automation, analytics, and adoption of secure technologies to support remote learning, telemedicine, and administrative efficiency.

Governance & Performance Monitoring

• Monitor IT performance metrics, service levels, and emerging risks, report regularly to executive leadership.
• Promote IT governance, policies, standards, and best practices across the institution.

Skills and Competencies

• Strategic IT leadership with strong operational focus.
• Expertise in cybersecurity, data governance, and compliance frameworks.
• Strong vendor management and contract negotiation skills.
• Ability to manage enterprise systems and complex integrations.
• Proven budget management and cost optimization skills.
• Effective team leadership, mentoring, and talent development.
• Strong communication skills, with the ability to translate technical concepts for non‑technical audiences.
• Analytical and problem‑solving ability in mission‑critical environments.

Academic and Professional Qualifications and experience required

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Healthcare Administration, or related field (required).
• Master’s degree (MBA, MS in IT Management, Health Informatics) strongly preferred.
• 10+ years of progressive IT leadership experience, with at least 5 years in a senior role in healthcare, higher education, or similarly regulated environments.
• In‑depth knowledge of Microsoft Dynamics Business Central.
• Proven expertise in enterprise IT operations, cybersecurity, data governance, cloud migration, and regulatory compliance.
• Strong knowledge of IT infrastructure, networking, vendor management, and IT service management.
• Demonstrated success in budget management, team leadership, change management, and stakeholder collaboration.
• Excellent strategic, analytical, communication, and leadership skills.