IT Manager at Bridge Talent Management

Key Responsibilities

Strategic Leadership & Digital Transformation

• Develop and implement an IT roadmap that supports business growth across the East African market.
• Lead digital transformation projects, including integration of IoT solutions in operational management and mobile payment technologies at retail outlets.
• Manage the annual IT budget (CAPEX and OPEX), ensuring optimal ROI on technology investments.

Infrastructure & Operations Management

• Oversee administration and optimization of ERP systems (e.g., SAP, Oracle, or Navision) within a manufacturing or distribution environment.
• Ensure high availability of critical infrastructure, including servers, cloud services (Azure/AWS), and connectivity across remote operational sites.
• Manage retail automation systems, including forecourt controllers and Point of Sale (POS) platforms, ensuring accurate operational and sales reporting.

Cybersecurity & Compliance

• Implement robust cybersecurity frameworks to protect operational systems and corporate data.
• Ensure compliance with the Kenya Data Protection Act (2019) and relevant industry standards.
• Develop and regularly test Business Continuity and Disaster Recovery Plans (BCP/DRP).

Vendor & Stakeholder Management

• Manage relationships with third-party technology providers, telecom partners, and software consultants.
• Liaise with regulatory and industry bodies regarding technology compliance and reporting requirements.

Technical Competencies

• ERP Expertise: Proven experience managing ERP platforms within manufacturing, logistics, or distribution environments.
• Network Engineering: Strong understanding of SD-WAN, VPNs, and industrial networking environments.
• Data Analytics: Proficiency in PowerBI or Tableau for operational and business reporting.
• Cloud Architecture: Experience managing and migrating hybrid cloud environments.

Requirements

Qualifications & Experience

Education

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Master’s degree or MBA is an added advantage.

Professional Certifications

• CISM/CISSP (Cybersecurity)
• PMP/PRINCE2 (Project Management)
• ITIL (Service Management)

Experience

• Minimum 8–10 years of IT experience, with at least 4 years in a senior management role.
• Experience in the energy, manufacturing, logistics, or FMCG sectors is highly preferred.
• Experience with Forecourt Management Systems is an added advantage.

Soft Skills

• Crisis Management: Ability to remain calm and decisive during critical system outages.
• Communication: Strong ability to communicate technical concepts to non-technical stakeholders and executive leadership.
• Integrity: High ethical standards and strong governance mindset.