IT Manager at Coveted Human Resource Services Ltd

Primary Responsibilities

• Oversee the IT portfolio for the company or business unit.
• Implement Group IT strategies locally while ensuring alignment with overall business objectives.
• Serve as the primary contact between business units and IT for delivering technology solutions, managing services, mitigating risks, and building relationships.
• Implement IT policies, cybersecurity measures, and compliance standards; adapt Group policies to local needs.
• Manage IT infrastructure including SD-WAN, LAN networks, servers, CCTV systems, telephony, end-user devices, and manufacturing technologies.
• Act as IT advocate across departments, prioritizing excellent user experience.
• Work with departments to assess business needs, identify ERP and technology requirements, and coordinate with Group IT for system integration.
• Lead local IT projects, application updates, change requests, and product testing.
• Handle IT procurement, optimize purchasing costs, and manage asset lifecycles.
• Regularly audit, maintain, and enhance IT systems for optimal performance and business relevance.
• Prepare and manage the IT budget with detailed expenditure reports.
• Cultivate strong relationships with vendors to achieve cost savings.
• Plan and deliver IT projects and solutions effectively within the organization.
• Collaborate closely with Group IT on projects and operations.

Qualifications

• Bachelor’s degree in Information Technology, emphasizing business operations and management.
• Master’s degree in Business Administration or Information Technology preferred.

Experience

• At least 10 years in senior IT leadership roles within complex environments.
• Proven business management expertise combined with strong technical capabilities.
• Practical experience managing ERP systems (implementation, maintenance, optimization).
• Understanding of emerging technologies including SD-WAN, cybersecurity, IIoT, and AI.
• Knowledge of manufacturing operations and SAP S/4HANA ERP systems.