Vacancies at Coveted Human Resource Services Ltd

Job Description

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Job Requirements

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Diploma/Degree in Design, Fine Arts or related field is a plus

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Primary Responsibilities

• Oversee the IT portfolio for the company or business unit.
• Implement Group IT strategies locally while ensuring alignment with overall business objectives.
• Serve as the primary contact between business units and IT for delivering technology solutions, managing services, mitigating risks, and building relationships.
• Implement IT policies, cybersecurity measures, and compliance standards; adapt Group policies to local needs.
• Manage IT infrastructure including SD-WAN, LAN networks, servers, CCTV systems, telephony, end-user devices, and manufacturing technologies.
• Act as IT advocate across departments, prioritizing excellent user experience.
• Work with departments to assess business needs, identify ERP and technology requirements, and coordinate with Group IT for system integration.
• Lead local IT projects, application updates, change requests, and product testing.
• Handle IT procurement, optimize purchasing costs, and manage asset lifecycles.
• Regularly audit, maintain, and enhance IT systems for optimal performance and business relevance.
• Prepare and manage the IT budget with detailed expenditure reports.
• Cultivate strong relationships with vendors to achieve cost savings.
• Plan and deliver IT projects and solutions effectively within the organization.
• Collaborate closely with Group IT on projects and operations.

Qualifications

• Bachelor’s degree in Information Technology, emphasizing business operations and management.
• Master’s degree in Business Administration or Information Technology preferred.

Experience

• At least 10 years in senior IT leadership roles within complex environments.
• Proven business management expertise combined with strong technical capabilities.
• Practical experience managing ERP systems (implementation, maintenance, optimization).
• Understanding of emerging technologies including SD-WAN, cybersecurity, IIoT, and AI.
• Knowledge of manufacturing operations and SAP S/4HANA ERP systems.

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Sales & Marketing Executive works closely with Managing Director & Head of Sales & Marketing and other staff to assist with clients in their design center/shop as well as at the client’s home to create individualized design solutions to sell client products and services. She/he is responsible for creating sales whilst utilizing exceptional customer service skills.

He/ She is required to research and develop various marketing strategies for products and services. Implements marketing plans and works to meet sales quotas. Tracks marketing and sales data and identifies areas of improvement.

Key Responsibilities: Sales & Marketing Executive
Drives sales

• Solicit orders from new and prospective customers
• Provide samples, catalogs, and illustrations of the company’s product line
• Handle product inquiries of clients
• Listen to customer concerns
• Address product-related issues
• Nurture partnerships and key accounts from valued clients
• Enlarge client base by developing excellent customer relations
• Survey, analyze and prepare proposals for new prospects and old clients
• Creating marketing campaigns on social media platforms.
• Writing weekly/monthly reports on the sales performance
• Prepare operational newsletters and persuasive marketing strategies

Social Media

• Active involvement in Search Engine Optimization (SEO) efforts.
• Provide inventive designs for content marketing.
• Stay updated with digital marketing trends and attend networking events.
• Research on current standard trends and audience liking
• Create, direct, circulate and share attractive content on a day to day basis.
• Implement social media campaigns on Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest and TikTok.
• Communicate with the followers on social networks, and respond to their queries on a timely basis.

Showroom Responsibilities

• Arranging merchandise in a manner that is both visually appealing and allows ease of movement
• Ensure all the articles bear the right prices
• Advising director/purchaser on items that ought to be restocked or removed from the catalog
• Keep all the price lists updated all the time.
• Ensure the maintain of faulty lights, electrical points and other appliances are kept in good condition
• Maintain the cleanliness and tidiness of the showroom throughout the day.

Customer care tasks, duties & responsibilities

• Keeping detailed and adequate records of customer interactions, transactions, comments, and complaints
• Handling customer complaints by providing appropriate solutions and alternatives, and then following up to ensure resolution
• Assistance with the placement of orders, refunds, or exchanges
• Cooperation with the customer care manager to ascertain proper customer service is being delivered
• Answering incoming calls regarding service questions, product problems, billing of invoices and general client concerns
• Regular update and maintenance of customer’s account using computer software programs
• Attending to customer’s concerns, claims and disputes as a matter of priority.

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• We are seeking a dynamic Marketing and Field Sales Officer to promote and sell sewing machines. The successful candidate will drive sales, build client relationships, and execute marketing campaigns in the field.

Key Responsibilities:

• Identify and pursue new sales opportunities for sewing machines.​
• Conduct field visits to demonstrate products and close sales deals.​
• Develop and implement marketing strategies to increase brand awareness and sales.​
• Maintain strong relationships with clients and provide after-sales support.​
• Prepare sales reports and analyze performance metrics.​

Requirements:

• Proven experience in sales and marketing, preferably in machinery or related fields.​
• Excellent communication, negotiation, and interpersonal skills.​
• Ability to work independently and travel as needed

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We are seeking a creative and proactive Social Media Officer to manage our organization’s online presence remotely. The successful candidate will develop and execute social media strategies, create engaging content, and interact with our audience to increase brand awareness and engagement.

Key Responsibilities

• Develop and implement social media strategies aligned with company goals. ​
• Create, schedule, and publish engaging content across relevant platforms (e.g., Facebook, Instagram, X, LinkedIn, YouTube). ​
• Monitor and respond to comments, messages, and mentions to foster community engagement. ​
• Analyse social media performance metrics and adjust strategies for continuous improvement. ​
• Stay up-to-date with the latest social media trends and technologies. ​
• Collaborate with internal teams to ensure brand consistency and support marketing campaigns. ​

Requirements

• Proven experience in social media management or a related field.
• Excellent communication and content creation skills.
• Ability to work independently and manage time effectively in a remote setting.
• Familiarity with social media analytics tools and platforms.

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• We are seeking a skilled Sewing Machine Technician to repair and maintain all types of sewing machines, including domestic and industrial models. The ideal candidate will have hands-on experience troubleshooting, diagnosing, and fixing mechanical and electrical issues.

Key Responsibilities:

• Diagnose and repair faults in all types of sewing machines.​
• Perform routine maintenance, cleaning, and lubrication to ensure optimal performance.​
• Order and replace parts as needed, keeping accurate repair records.​
• Provide expert advice and guidance to customers on machine care and troubleshooting.​
• Stay updated on the latest sewing machine technologies and repair techniques.​

Requirements:

• Proven experience repairing sewing machines (domestic and industrial).​
• Strong mechanical and problem-solving skills.​
• Good communication and customer service skills.​
• Ability to work independently and manage time efficiently.

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We are seeking a proactive and hands-on Operations & Growth Associate to support the smooth running of operations while driving new client growth. This role combines operations management, staffing, and business development – ideal for a mid-level professional looking to grow into a leadership role.

Key Responsibilities

Business Growth & Client Acquisition

• Drive sales by reaching out to new clients (corporates, residential estates, offices)
• Support marketing initiatives (WhatsApp groups, Facebook, referrals, partnerships)
• Track leads, conversions, and customer feedback
• Prepare weekly growth reports with recommendations

Operations Management

• Oversee day-to-day scheduling of staff for bookings
• Act as point of contact for clients during and after service delivery
• Monitor service quality and collect feedback
• Ensure supplies, uniforms, and equipment availability

People & Process Support

• Hire, onboard, and train new staff
• Facilitate refresher training for staff
• Supervise staff on assignments
• Support financial tracking and reconciliations
• Document and refine processes

Key Performance Indicators (KPIs)

• Growth: Deliver 20% increase in bookings within 6 months
• Customer Retention: Achieve at least 85% repeat business rate
• Operational Efficiency: Maintain 95% on-time job completion, reduce complaints by 30%
• Staffing & Training: 100% onboarding within timelines, quarterly refresher training

Qualifications & Experience

• 2–4 years in operations, administration, or business development
• Experience in cleaning, hospitality, or service industry preferred
• Strong HR skills in recruitment, onboarding, and training
• Excellent communication and client management skills
• Ability to manage schedules, budgets, and small teams
• Proficiency in WhatsApp Business, Canva, Excel/Google Sheets