IT System Administrator at NetGuardians

As an IT System Administrator, you’ll be at the heart of our IT operations, managing our global infrastructure and supporting end-users. From maintaining Microsoft 365 environments to participating in exciting IT transformation projects, you’ll help shape and sustain the digital backbone of our organization.

Your high customer service orientation and problem-solving mindset will enable you to be a successful candidate for this role, in which you will have the opportunity to be in touch with our international team based throughout Africa, Europe and Asia.

Key Responsibilities:

• Managing and monitoring company-wide IT systems and infrastructure (Microsoft 365, ProxMox, Fortinet, etc.)
• Ensuring service continuity, performance, and security
• Supporting end-users with tools like Office 365, Salesforce, Jira, GitHub
• Driving improvements in systems, tools, and processes
• Participating in infrastructure and business-aligned IT projects

Your Profile:

• Education: Bachelor's in Computer Science, IT, or a related field
• Certifications: Microsoft 365 Administrator Expert (required); others such as Fortinet, Linux, Veeam, etc., are a plus
• Experience: 5+ years in IT system administration with solid experience in:
• Microsoft 365 (SharePoint, Entra ID, Defender, Intune, etc.)
• Linux server management and scripting (PowerShell, Python)
• Virtualization platforms (ProxMox, VMware)
• Network and security devices (Fortinet, Switches, Wi-Fi)
• Backup, monitoring, and cloud-based systems
• Customer-first attitude with excellent communication skills
• Organized, proactive, and able to work independently
• Collaborative team player with a strong work ethic
• Comfortable under pressure and solutions-oriented