IT Tutor at Shining Hope For Communities

The position is responsible for training and equipping beneficiaries with job readiness skills through the facilitation of job market-oriented ICT training. This role involves delivering hands-on training in computer applications, providing technical support, managing student records, and ensuring a conducive learning environment. Additionally, the role includes sourcing appropriate job or training placements for beneficiaries.

Key Responsibilities and Job Dimensions

Student Support and Management:

• Mobilize and train students on basic computer application packages such as MS Office, MS Word, MS PowerPoint, MS Excel, MS Access, Desktop publishing, Internet, and email.
• Assess and examine students on the areas of study.
• Track and keep students’ attendance records.
• Ensure a conducive learning environment for the students.
• Manage students’ intake and evaluation process and submit financial records to the finance manager.
• Ensure all registered students are issued with membership cards.
• Ensure all learning aids are available for the students.
• File and maintain proper student records.
• Organize graduation events for computer training grandaunts.
• Request and issue certificates to the grandaunts.
• Resolution of minor disputes and conflicts amongst the students.
• Liaise with the team lead on appropriate opportunities for the computer students, whether in job or training placements.
• Submit progress reports as required and report on issues arising in the training center
• Pursue partnerships that add value to SHOFCO work.

Technical Support and Administration:

• Provide PC support.
• Troubleshoot students' computer systems and related peripherals.
• Manage application software used for training.
• Develop work-plans and activity budgets.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

• Diploma in IT with 1 years’ experience or a Certificate in IT or any equivalent with over 2 years’ experience