Junior User Experience Designer at I&M Bank

JOB SUMMARY:

The Junior User Experience Designer will be tasked with ensuring that our products and services create value for them. They will be responsible for translating complex business needs into user-focused solutions and driving end-end product design.

KEY RESPONSIBILITIES

As a member of the team, you will:

• Work as part of a cross-functional Agile product team to define and design delightful user experiences.
• Conduct user research, identifyand articulate customer needs and develop personas.
• Evaluate current digital experiences to better understand the physical, environmental, emotional and mental state of the user at the moment of the interaction.
• Assist Seniors UX designer to deliver experiences that support user needs, goals, and workflows.
• Clearly articulate proposed design decisions with stakeholders.
• Translate business requirements and user needs into tangible interaction designs through detailed user journey flows and wireframes
• Building prototypes and design tests to validate customer needs, behaviours and mental models.
• Collaborate with other designers within a cross-functional team to problem solve design challenges.
• Be at the forefront of design thinking advocacy across the organisation.

Knowledge, experience & skills:

• Design Diploma or any other relevant course/ qualification in design studies
• Minimum of 1 year’s demonstrated experience creating delightful digital experiences
• Demonstrated understanding of design, usability, and research best practices and standards
• Experience with user-centred design that spans some combination of web, mobile, tablet interfaces.
• Skilled in design & wireframing tools (Sketch, Adobe XD), visual communication and interactive prototyping tools (Invision, Axure, Framer).
• Knowledge of agile values, principles and practices
• Awareness of current design research methods
• Must have an interest in digital innovations in the financial sector