Release Manager at KCB Bank Kenya

The Position:

The role holder will be responsible for making new and changed services and features available for use by defining a standardized process for planning, building, and testing the release, scheduling the release, pushing the release, deploying the release, providing early life support and closure of releases.

Key Responsibilities:

• Define the standard process for planning, testing, scheduling, and deploying the releases.
• Own the responsibility of preparing a Release Plan. Coordinates with Change Management team, Build team and other key stakeholders regarding the same.
• Assign and track release activities with various teams.
• Packaging, controlling, and integrating the release components as per the dependencies identified. 
• Coordinate the release schedule and resources required both internally and from third parties.
• Coordinate with the Build team to build the release and produce the build document, which will contain.
• Build, installation and test plans, procedures, and scripts.
• Monitoring and quality assurance of the release.
• Processes and procedures for distributing, deploying, and installing the release into the target environment.
• Release unit roll-back procedures.
• Change remediation steps in case of release failure.
• Ensure that all mandatory tests are conducted, and all tests are successful as per the success criteria before a release can be flagged off to production.
• Obtain the approvals for downtime-related information wherever necessary in advance and ensure that communications are send out to all stakeholders as per the release plan.
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
• Lead the Go-Live activities to deploy the releases successfully.

The Person:  

For the above position, the successful applicant should have the following:

• Bachelor's degree in IT/Engineering.
• Professional qualification in ITIL Foundation and Project Management.
• At least 5 years’ experience in release management in a large environment working multiple systems, with at least 4 years’ experience in application support, and at least 3 years supervisory experience and IT service processes management, and 2 years’ experience in project management.