Business Development Manager at Kenya Tea Development Agency (MS) Ltd

Position scope

Reporting to the General Manager-TEMEC, the successful candidate will be responsible for overseeing the Business Development and Sales and Marketing of TEMEC’s products and services through relationship building and interaction with clients.

Key Responsibilities

• Meeting marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions;
• Preparing action plans and schedules to identify specific targets and to project the number of contacts to be made;
• Conducting Market surveys and researching for existing and new business;
• Ensuring that products are responsive to the needs of the market by undertaking market intelligence and market research;
• Working closely with relevant departments to develop and innovate products that respond to the market;
• Managing the day to day work of the Technical Sales Representative, Customer Service Assistant and Logistics Coordinator-Sales and Distribution such as  assigning, scheduling, coaching, communicating job expectations; planning, monitoring, appraising, and reviewing job contributions;
• Identifying sales prospects and contact these and other accounts as assigned;
• Preparing responses to RFQ (request for quotation), RFP (request for proposals) and RFI (request for information);
• Developing and maintaining sales materials and current product knowledge;
• Managing account services through quality checks and other follow-up;
• Preparing a variety of status reports, including activity, closings, follow-up and adherence to goals;
• Communicating new product and service opportunities, special developments, information, or feedback gathered through field visits;
• Taking part in sales meetings and present reports about the sales and marketing figures;
• Participating in marketing events such as seminars, trade shows, and telemarketing events;
• Taking part in customer feedback surveys;
• Resolving customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.

Qualifications/Skills/Experience

The ideal candidate must possess the following qualifications and competencies: –

• A Bachelor’s degree in Sales and Marketing or Business related field;
• Diploma in Sales and Marketing;
• Membership to a professional body
• A minimum of eight (8) years of relevant experience; two (2) of which should be at a senior level;
• Experience in selling engineering products and services will be an added advantage
• Strong selling and negotiating skills;
• Presentation skills.
• Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships;
• Should have thorough knowledge of the relevant sector as well as knowledge of regulatory requirements affecting the relevant sector;
• Must have ability to plan, organize, implement and evaluate departmental goals;
• Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines;
• Should have strong analytical skills and be result oriented;
• Must have high standards of integrity and ethical practice;
• Must be capable of functioning effectively both as a team player and a team leader;
• Must have management and Leadership skills;
• Must have ability to accurately plan work assignments, prioritize tasks and deliver deadlines;
• Should have problem solving and decision making abilities;
• Should be an effective communicator with the ability to handle both internal and external communication;
• Should demonstrate ability to identify and respond to risk areas within the department;
• Should have effective people management and conflict resolution skills;
• Must have knowledge in use of MS office packages;