Key Account Manager at IQVIA

Essential Functions:

• Develop and maintain strong relationships with client executives and leaders.
• Understand client priorities to achieve or exceed revenue and growth goals.
• Act as a trusted advisor on marketing, market research, sales management, industry trends, and company capabilities.
• Anticipate client needs and collaborate with internal teams to develop and present solutions to complex business issues.
• Lead the pursuit of new business and contract expansion opportunities.
• Interface with client executives in marketing, market research, sales management, and IT.
• Represent the company in all sales-related activities.
• Monitor client satisfaction and work with internal teams to maintain high levels of customer satisfaction.
• Manage renewals and subscriptions effectively.
• Participate in contract renewal efforts for large contracts as needed.
• Mentor less experienced sales team members on selling, account management, and negotiation skills.
• Collaborate with global and regional account management teams on multi-country opportunities.
• Take a proactive role in contract strategy.

Qualifications:

• Bachelor’s Degree required.
• Minimum of 5 years of relevant sales or account management experience, preferably in solution sales management.
• Proven track record of achieving revenue and growth goals.
• Strong understanding of marketing, market research, and sales management.
• Excellent communication and relationship-building skills.
• Ability to anticipate client needs and develop innovative solutions.
• Experience in managing large accounts and working with executive-level clients.